George, who was called a liar by an ill-tempered Comcast CSR (who didn’t believe that George had been quoted a lower price than the one that was noted on his account) has written in to let us know that Comcast apologized:
So, thanks to your amazing help my Comcast problem was fixed immediately. Not only did they apologize but I received free installation as well as money credited to my account. I can not think you enough for your help. You, the consumerist, are my new hero.
Aw, shucks. Good job, Comcast.
PREVIOUSLY: “Comcast Flat-Out Calls Me A Liar’