After getting roundly whiplashed for having a clause in their Terms of Service that could be interpreted as meaning they reserved the right to terminate the service of any customer who criticized them, AT&T DSL reached out to several blogs today with the following commitment to change their ToS:
We are revising the terms of service to clarify our intent. The language in question will be revised to reflect AT&T’s respect for our customers’ right to express opinions and concerns over any matter they wish. And we will make clear that we do not terminate service because a customer expresses their opinion about AT&T.
We’ll reserve judgment until the pixels dry. As of now, their ToS is still the same.
AT&T Changes its ‘Terms of Service’ [GigaOM] (Thanks to David!)
AT&T tells me it will revise “damage our name” language in TOS [ZDnet]
PREVIOUSLY: AT&T Promises To Not Terminate Your Service For Criticizing Them
AT&T And Verizon Can Cancel Service Of Subscribers Who “Damage” Their “Reputation”