SunRocket customers received a Dear John letter last night informing them SunRocket was kaputsville.

Note to other companies thinking of folding: send that letter before the New York Times article comes out. It’s called, “staying ahead of the curve.”

Two fun facts about the letter, reprinted inside: 1)There’s no mention of any intent to refund anyone’s money. 2) It uses
the word service 16 times.

Reader and former SunRocket customer Patrick writes, “The last line kind of makes me feel like I’ve been serviced in the same sense that farmers borrow bulls to service cows. I’m sure it was “their pleasure”.

Dear Customers,

After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service

In order to assist you, we have entered into negotiations with a number of service providers. As a result of those negotiations, we have entered into agreements with 8×8, Inc., provider of the Packet8 service, and Unified Communications Corp., provider of Teleban d service to offer you the best options and we are proud to recommend the following alternatives to you. Please make your decision to move to a new service provides immediately as future service is uncertain.

8×8/Packet8

The Packet8 Internet phone service incorporates patent protected technology from 8×8. Inc., a publicly traded company in business for more than 20 years. The service works in the same way as SunRocket.s and offers a virtually identical feature set.

. No Startup Costs
. FREE activation
. FREE equipment
. FREE shipping
. FREE first month of service
. Quickly port your number at no charge

A Savings of over $100!

Copy and paste the following link into your Internet browser:
http://getpacket8.packet8.net/sunrocket/ or call 1-800-868-0068 and mention special offer code SUNROCKET

Unified Communications Corp./TeleBlend

The TeleBlend Internet phone service inc orporates patent-protected technology from Unified Communications Corp., a privately held company in business to provide outstanding customer service and telephony products. Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket.s and offers an identical feature set with our Unlimited Transfer Plan.
. No Startup Costs
. FREE activation
. USE your existing hardware
. FREE and Quick transfer of your current number
. No Need to port your number to another provider
. UNLIMITED calling to the US, Canada, and Puerto Rico

Copy and paste the following link into your Internet browser: http://www.myteleblend.net

It has been our pleasure to service you at SunRocket!

PREVIOUSLY:
SunRocket Postmortem: Virtual Everything Means No One Really Gives A Damn
SunRocket VoIP Is Dead, Run Away While You Still Can

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