Man Expresses Disenchantment With Best Buy Refunds

Antonio Cangiano says he bought a brand new Aspire 5100 as a gift for his wife and barely touched it before a giant crystal liquid leak appeared on its screen. A Best Buy tech insisted it was customer abuse, but after an hour of arguing, he got them to agree to look at it in the warranty inspection depot. There is no lesson here, no takeaway, only one man’s vented spleen.

The Ugly Truth about Best Buy Refunds [Zen and the Art of Ruby Programming]