The Best Of Dell Computer

“Dell Laptop Burned Down My House”
On Monday morning I was heading to work like any other day.. little did I know that my home was being consumed by a raging fire.

Dell Laptop Languishes For A Month, Shipped Back Unrepaired
After a month, the laptop shipped back. Nothing was fixed. The service tag read, “SHIP BACK UNREPAIRED. THANKS!”

AUDIO: Screaming Dell Customer Can’t Figure Out How To Shutdown Laptop (Hint: Hold Down The Power Button…)
The customer comes off as a huge jerk, but it sounds like he’s been bouncing around Dell automated system phone-line hell for quite some time.

Man Sues Dell And Wins… By Serving Court Papers To The Mall Kiosk
“My big issue was, they never wanted to talk to me, never wanted to hear me,” said Dori. “The little guy found a way to hit them in the head with a rock.”

Dell Recalls 4.1M Exploding Laptop Batteries
It is perhaps not coincidental that this comes at a time when laptops are being increasingly viewed as potential terrorist weapons by the FAA.

Help! Get Our Dell Back!
Please tell me there’s a way to get our laptop back (and fixed) from Dell?

Dell Curse-Laden Answering Machine Message
Dell called a customer to arrange a tech support call and after leaving a message, forgets to hang up.



Edit Your Comment

  1. bobgrommes says:

    I colleague shared a transcript of his IM session with a Dell representative which leads me to wonder if, in large measure, it isn’t just a computer a the Dell end of the connection spewing empty, comforting phrases in response to keywords. Check the transcript out and see if you don’t agree!

  2. bhelverson says:

    About 2 years ago I learned about a Dell recall of the power adapter for my Inspiron 7500 laptop. I registered with Dell online and was promised a new adapter. I was asked to stop using the adapter, which was working fine. I heard noting further from Dell and I still use the adapter. I still wonder what happened.