This article suggests small business can make themselves look like big, important, inefficient businesses simply by getting a hosted PBX system. A robot will offer choices like, “1 for sales, 2 for service…” but all the options will route to the same operator.

Why capitalize on the efficiency, directness and nobleness of a small organization when you can waste your money and your client’s time? — BEN POPKEN

Hosted phone system boosts image [Freep] (Thanks to Kevin!)

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