Looks like after we posted the direct line for Sprint Retention Department Supervisor, Judy Rathcliffe, she became a little too popular. That number now plays a recorded message from Judy saying that she’s changed her number…

“…in regards to my personal work number being published on a website, consumerist.com, in regards to customers calling me personally in regards to their contact with Sprint…”

In the message, Judy advises customers to call Sprint’s main line at 877-812-1223 and wait their turn for incompetent service just like anybody else.

We almost feel bad. Then we remember how evil retention department people are, how skilled in mental manipulation irregardless of the facts… and then it feels good. — BEN POPKEN

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