Robot CSRs Man All The Online Fax Chat Lines
What chipper robots — programmed with the soul imprint of deceased valley girls; imbued with one-dimensional sentience by the spark of a mad creator — man the cancellation chats of eFax? Robots like Sharon W., Amy R. and now Megan F.
- {Dan} I wish I could quit you.
{Megan F.} Okay. I will cancel your account immediately
…
{Megan F.} I’m sorry that you are leaving eFax. At eFax, we are continuously improving our products and services. Please do consider us if your faxing needs should change in the future.
{Dan} Meg, it’s me, Dan, don’t talk to me like a robot. I have feelings and I can see that you’re being distant. Why can’t these business interactions be fun and cordial? I write childrens’ books, I’m supposed to be fun and silly….. *cough* Buy the “Guild of Geniuses” by the way….
{Megan F.} Is there anything else, I can assist you with?
So the question is: are these “representatives” actually robot routines like Alice, or are they overworked reps with a hundred chat windows open at a time, clicking on macros?
eFax is the devil [Dantat]
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