Last week, Holly complained about some shoddily constructed American Apparel shirts she bought that disentegrated shortly after purchase.

Today, an anonymous tipster and former American Apparel employee IM’s to confirm that

1) Yes, AA shirts are poorly made.
2) However, their return policy is very liberal and if you’re unhappy, you can return just about everything except underwear and
3) If you’re still not pleased, ask any store for the founder’s email address. They’re required to provide it and he will resolve your request.

Full text to fulfill all your source document desires, after the jump…

Previously: Ugly American Apparel

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