While working from one’s home does have its perks — the cheap commute, lax dress code, no jerk humming with his headphones on in the next cubicle — one Consumerist reader has fallen into the trap of being the go-to place for her local FedEx driver to turn when her neighbors aren’t home to accept packages. [More]
fedex
Who Is J. Cohen, And Why Do They Have My Office Chair?
By 6.20.12
Fedex delivered Spike’s expensive new office chair right on time, but they didn’t deliver it to her. Someone signed for the package, scrawling “JC,” which was recorded as J. Cohen. Spike doesn’t know this person, and they certainly don’t live in her apartment. FedEx insists that the delivery was successful, and won’t help. [More]
FedEx Punishing Me For Delivering Package Addressed To My Neighbor, Claims It Was Mine
By 5.14.12
Consumerist reader Kenneth is a pretty good neighbor. After all, he dropped off a misdelivered package FedEx left on his stoop to a house around the corner where it was actually supposed to be going. But that simple act of consideration has resulted in FedEx refusing to deliver what he was supposed to get in the first place. [More]
FedEx Quails In The Presence Of A Buzzer, Rendering Next-Day Air A Waste Of Money
By 2.17.12
Paying a premium price for a special service, say, getting a package the next day, is worth it if you’re in the business of needing things quickly. Which is why Chris is regretting that the person delivering an item essential to his work happened to be a FedEx employee who didn’t know what to do with a doorbell. [More]
Guess What, FedEx Driver? No One At A U.S. Army Base Will Find Your Bomb Jokes Funny
By 1.26.12
A FedEx driver who apparently was never trained in the “don’t ever, ever say the word bomb on the job” is facing a felony terrorism charge, after he allegedly joked that a package was “probably a bomb” at a U.S. Army base. [More]
Postal Service Shows It Can Toss Fragile Packages Over The Fence Just As Well As FedEx
By 1.19.12
The U.S. Postal Service is always trying to convince people that it’s just as good as FedEx or UPS. But for all the aspects of those businesses the Postal Service should emulate, there’s one it shouldn’t: Tossing expensive packages over customers’ fences. [More]
FedEx Gives Someone Else A Very Merry Popeye's Christmas With My Credit Card
By 1.17.12
FedEx wanted its customers to have a very Merry Christmas — even if they’re not the customers who should be receiving a package with a credit card in it. Gabe had to have a new Visa card overnighted to him, and felt confident because the delivery required a signature. Apparently, any old signature will do. [More]
FedEx Seems To Think Any Front Door Will Do For Package Delivery
By 1.13.12
Clayton was waiting at home for a very important package to arrive — his passport via a travel visa service — for which he had paid FedEx for overnight delivery. So when he his package was instead dropped off at a front door nearby, and not his own, he was a bit unnerved. [More]
FedEx Apologizes For Monitor-Tossing Delivery Driver
By 12.22.11
By now, you’ve all probably seen the video of the FedEx delivery driver caught on camera tossing a box containing a new computer monitor over a customer’s fence, rather than just walk the few feet to the front door. The people at the delivery service have realized this is probably not good publicity, so they’ve come out with a public apology. [More]
Couple Takes Advantage Of UPS Laziness, Steals Over 100 Packages From Doorsteps
By 12.21.11
We’ve certainly written enough pieces over the years about how some UPS, FedEx and USPS carriers would rather fling your package somewhere in the vicinity of your house rather than knock and wait to see if you’re home. Now the police in Somerville, MA, say a couple took advantage of drivers’ willingness to leave packages out in the open by swooping in to steal the deliveries right off folks’ doorsteps. [More]
Perhaps This FedEx Delivery Man Is Preparing For A Monitor-Throwing Contest
By 12.20.11
A soft touch should be a job requirement for package delivery personnel, because recently it seems like we’re seeing way too many lobbed and otherwise mistreated boxes. In this new video, a surveillance camera catches a FedEx delivery guy chucking a computer monitor over a fence. [More]
FedEx Thinks This Is An Appropriate Place To Leave A Package
By 12.20.11
Consumerist reader Tim was a bit annoyed when he got an e-mail saying a delivery from FedEx had been left at his doorstep. But that was nothing compared to what the FedEx driver did to his next door neighbor. [More]
Why Is FedEx Afraid Of My Neighborhood?
By 10.26.11
Are the people who work at Kevin’s local FedEx office in the Midwest classist, racist, or just lazy? He doesn’t understand why it is that their drivers have a strange inability to find his apartment building, mostly because the local station manager believes that Kevin’s neighborhood is unsafe. [More]
FedEx Says It's Hiring 20,000 Extra Holiday Workers
By 10.25.11
In an attempt to not ruin your holiday season with late presents, FedEx is gearing up for the seasonal outpouring of gifts going around the world by adding 20,000 jobs just to deal with the rush. [More]
How Is FedEx SmartPost So Freaking Slow?
By 7.28.11 — Updated: 12.3.12
J. likes ordering from Woot, but hates FedEx SmartPost, the company’s shipping method of choice. Describing it as “some sort of misbegotten bastard child of FedEx and the US Postal Service,” J. calculates that it would actually be faster to travel from Woot HQ in Texas to his home on Brooklyn by bicycle. Which would be helpful if he weren’t ordering inanimate objects. [More]
This FedEx Notice Wants To Play A Guessing Game With You
By 6.28.11
While some FedEx drivers plainly tell you that they threw your packages in the garbage, others take a more enigmatic approach to telling you where your parcel is located, or even if it’s for you. [More]
FedEx Delivers My Packages To The Garbage Can, Trash Collectors Deliver Packages To Back Of Garbage Truck
By 6.24.11
Consumerist reader Brooke’s FedEx packages have disappeared into the void, but not in the usual it-was-never-delivered-even-though-FedEx-says-it-was way. No, FedEx delivered her boxes — straight into her garbage can. [More]
Is It Amazon's Fault They Still Have My $200, Or Mine?
By 4.21.11
David ordered a Kindle and cover from Amazon shortly after Christmas, but it disappeared in transit and was never heard from again. These things happen in commerce. What David doesn’t understand is why, after he was too busy to respond after an initial e-mail exchange, Amazon didn’t try to contact him or just automatically issue a refund or replacement for the missing Kindle. [More]
