Which Online Retailers Offer 24/7 Phone Support?

One of the reasons a growing number of people choose to shop online is that they never have to worry about getting to the store during business hours, or being rushed to get out of the store when it’s near closing time. But even though almost every e-tailer is open for business 24/7, very few online stores offer around-the-clock customer support.

The folks at STELLAService recently pulled together of 43 online retailers that claim to take customer calls. While a number of the sites are huge names in the bricks-and-mortar (Best Buy, JCPenney, Apple), there were a number of smaller, niche sites, like coffeecakes.com and thepopcornfactory.com, that offer the never-ending customer service.

STELLAService’s Happy Customer blog has the full list, but here are the major e-tailers that made the cut:

1800Contacts.com
Store.Apple.com
BestBuy.com
CrateandBarrel.com
Diapers.com
EddieBauer.com
JCPenney.com
JCrew.com
GNC.com
LLBean.com
MacMall.com
NeimanMarcus.com
OfficeDepot.com
SaksFifthAvenue.com
Toysrus.com
VictoriasSecret.com
Zappos.com