After You Return Something To A Store, Where Does It Go?

After You Return Something To A Store, Where Does It Go?

When you bring a piece of clothing back to the store because it’s defefctive or used or you just didn’t like it, where does it go? “Away” isn’t the answer: billions of dollars’ worth of items get returned to stores every year, and not all of them are fit to go back on the shelf. At retailers like Nordstrom, Costco, or L.L. Bean that have famously generous return policies, where does all of that returned stuff end up? [More]

Apple Supplier Pegatron Promises To Investigate BBC Claims Of Poor Employee Treatment

Apple Supplier Pegatron Promises To Investigate BBC Claims Of Poor Employee Treatment

While Apple was the company that drew headlines after a report on electronics factories in China, the company that was one of the subjects of a recent BBC documentary was Pegatron, one of Apple’s partners that does the actual assembly of Apple’s iPhones. Apple countered that its own audits show that its partners’ workers aren’t mistreated, but Pegatron filed a statement with the Taiwan Stock Exchange that it plans to investigate the BBC’s claims. [More]

(Kerry Lannert)

BMW Doesn’t Like Being The Last One Standing, Issues Nationwide Recall Of Cars With Defective Takata Airbags

Being the last one in line isn’t always the best feeling. That may have been the case for BMW after it was the last automaker to not issue a nationwide recall of vehicles equipped with Takata-produced airbags that may spew shrapnel at passengers upon deployment. Now, bowing to pressure from federal regulators, the manufacturer plans to recall some 140,000 cars from across the United States. [More]

DudeFoods presents: The Big McRib.

The Big McRib Is The Secret Menu Item McDonald’s Should Think About Offering

For years, McDonald’s franchisees have been complaining about an abundance of limited time offerings that use ingredients alien to the rest of the menu. But here’s an idea that some believe could invigorate the Golden Arches’ sagging sales without having to worry about millions of unsold frozen chicken wings. [More]

TripAdvisor Fined $612K In Italy For Not Doing Enough To Block Fake Reviews

TripAdvisor Fined $612K In Italy For Not Doing Enough To Block Fake Reviews

Many consumers look at crowdsourced reviews on TripAdvisor or Yelp and understand there is a possibility that a review could be bogus. Sites like these generally have methods for detecting and blocking fake write-ups, but regulators in Italy say that TripAdvisor isn’t doing enough to stop the faux reviews and has to pay up or enact stricter policies. [More]

(frankieleon)

22 States Ask Defense Dept. To Do More To Protect Servicemembers From Predatory Lenders

When the Military Lending Act was introduced in 2007, it aimed to prevent predatory lenders from gouging military personnel with exorbitant interest rates and mountains of fees. While those protections have proven to be successful in many ways, lenders have since learned how to work around specific limits of the law. Now, attorneys general from 22 states are asking the Department of Defense to do more to shield servicemembers from unscrupulous lenders. [More]

Retailers Extend Hours, Enable Last-Minute Christmas Shopping

Retailers Extend Hours, Enable Last-Minute Christmas Shopping

If you celebrate Christmas, yet aren’t done with your shopping yet, don’t feel bad: the nation’s retailers are here to help you spend your money as the business days count down to the holiday. Some department and big-box stores are open around the clock, and online retailers will help you avoid human interaction while using express shipping to order gifts. [More]

(danobot)

FTC, State Of Florida Shut Down Deceptive Online Directory Companies, Order $1.7M In Redress

For a small business owner trying to reach customers, advertising in an online directory might sound like a good idea. But there are also scammers out there looking to take advantage of these businesses by charging them for directory listings that never materialize. Just ask the victims of two “directory” operators that allegedly bilked millions of dollars from small businesses. [More]

Study: Only 33% Of Dr. Oz’s Recommendations Backed Up By Believable Science

Study: Only 33% Of Dr. Oz’s Recommendations Backed Up By Believable Science

Earlier this year, Dr. Oz — everyone’s favorite TV doctor who isn’t named Phil or wasn’t a former contestant on The Bachelor — was shredded by some members of a Senate committee who criticized Oz the Great and Doctorful for using terms like “magic weight-loss solution” and “number one miracle” for products with little evidence of being magical miracles. Now a new study looking at Dr. Oz’s on-air recommendations should give consumers to be even more skeptical of the products he mentions. [More]

While every Comcast employee apparently gets a few of these "We're On It" cards that give recipients access to a dedicated customer service rep, Comcast's lobbyists have reportedly been using theirs to grease the wheels in D.C. (image via The Verge)

Comcast Lobbyists Know How To Win Over D.C. Power Players — With Decent Customer Service

Sure, Comcast has no problem throwing around hundreds of thousands of dollars to win support from lawmakers who are willing to regurgitate whatever David Cohen tells them to say, but the company also knows how to really win people over to its side — by providing them access to customer service that isn’t horrible. [More]

(Coyoty)

46 Connecticut Towns Sign On To Plan For Massive Municipal Broadband Project

Connecticut might be a small state, but they’re poised to make a large leap into the 21st century internet. Local officials have announced they’re joining together on a plan to create at least 46 local municipal gigabit fiber networks in the state — an enormous jump from their current number of zero. [More]

(gumbyliberation)

Do You Have Cold Symptoms? Don’t Reach For Vitamin C

Our colleagues down the hall at Consumer Reports, armed with actual facts, are out to debunk everything that I do when I think I might be coming down with a cold. First, they explained why taking zinc supplements isn’t a good idea, and now they’ve pointed out that taking Vitamin C supplements isn’t all that helpful either. If they debunk lengthy naps next, my cold-coping strategies are all eliminated. [More]

(914Studios)

Charitable Giving: Get The Most Of Your Donations And Time This Holiday Season

With just a few days left before Christmas and a little more than a week left before the end of the year, consumers may be feeling the itch to complete acts of charitable giving. While this time of the year tends to bring out the best in people’s generous side, there are a few things that we should all keep in mind while racing to meet the deadline for lowering your tax burden by donating to charity. [More]

Assassin’s Creed Season Pass Owners Who Take Free Game Offer Give Up Right To Sue Ubisoft

Assassin’s Creed Season Pass Owners Who Take Free Game Offer Give Up Right To Sue Ubisoft

Right before Thanksgiving, Ubisoft acknowledged that it botched the launch of the much-anticipated game Assassin’s Creed: Unity, and that people who bought the title early would be offered make-goods of free content. Now that the first of those freebies has gone live, users are realizing it comes with a catch — give up your right to sue. [More]

(David Transier)

Verizon Customer Gets Police Involved After Phone Disappears Into FedEx Vortex

So Verizon sends you a new phone worth hundreds of dollars. FedEx claims it was delivered and that you signed for it, though that’s impossible because you were miles away from home when the delivery allegedly occurred. Neither company will do anything about the issue and both blame you. What’s a decent human being to do? [More]

UPS Will Conquer Its Biggest Shipping Day With Temps And Automation

UPS Will Conquer Its Biggest Shipping Day With Temps And Automation

While the second-to-last Monday before Christmas is usually the busiest shipping day of the year for the U.S. Postal Service and FedEx, for UPS the biggest day is today, the last Monday before the holiday. The company has invested a lot of money and technology in making sure that there isn’t a repeat of last year’s massive delay caused by bad weather and a flurry of last-minute shopping. [More]

(Michael Kalus)

American Apparel Confirms Ousted Founder Dov Charney Trying To Return Via Takeover

Just a week after American Apparel officially bid adieu to its founder Dov Charney after a six-month suspension, the company confirmed it has been approached with a takeover offer that would reinstate the disgraced official.  [More]

Fox News Blacked Out On Dish Network In Latest Contract Fight

Fox News Blacked Out On Dish Network In Latest Contract Fight

It’s a rough year to be a Dish subscriber: networks just keep falling out of the lineup as the satellite TV company ends up in contract disputes with channel after channel. The latest argument has Fox News and Fox Business blacked out on Dish, and the fight looks like it’s just getting started. [More]