EA Responds To Worst Company Win By Name-Dropping Past Worst Company Winners

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Usually when we announce the winner of the annual Worst Company In America tournament, the victor chooses to quietly reflect on their triumph rather than make a public comment. But not this year’s champ, Electronic Arts, which has responded to being voted the WCIA winner by hinting that it’s not as bad as other companies.

In a statement to Kotaku.com, an EA rep says:

We’re sure that British Petroleum, AIG, Philip Morris, and Halliburton are all relieved they weren’t nominated this year. We’re going to continue making award-winning games and services played by more than 300 million people worldwide.

Perhaps three out of four of those companies weren’t nominated this year because they’ve already won. BP took home the Golden Poo last year. AIG won in 2009, and Halliburton was crowned the champ back in our first ever tournament in 2006.

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  1. NickJames says:

    Sore losers.

    • MutantMonkey says:

      Sore winners!

      • Dr. Ned - This underwear is Sofa King Comfortable! says:

        The only people that are ‘sore’ are the customers of any of the nominees.

    • Jawaka says:

      But they’re right. There’s no way that they should have won.

      And as for the companies that they reference, Consumerist quoted “Perhaps three out of four of those companies weren’t nominated this year because they’ve already won”. Well since when does that have anything to do with anything?

    • Finsternis says:

      It’s just applling to me that EA won. Really, America? REALLY?? I’m so ashamed. THAT’s what you care about – a stupid computer game company? Why? What could they have POSSIBLY done that even come fractionally close to the levels of outright crime, theft, fraud, economic destruction, and life-ruining actions of a giant soulless devouring corrupt mega-organization like Bank of America? I mean, really – HONESTLY? – you think some computer game company is worse than THIS? (http://www.rollingstone.com/politics/news/bank-of-america-too-crooked-to-fail-20120314). I’m an avid gamer myself, but I have some perspective. Anyone who voted for EA is a pathetic spoiled child who’s more concerned about their widdle game lives than about actual people and reality. You people suck. It’s insipid, self-centered folks like you who are helping the Grifter class to rip off the last dollar from the last consumer. But hey, why would you care as long as they get your next game RIGHT this time, dammit! That’s what matters!

  2. PXAbstraction says:

    The people who voted a video game publisher a worse company than a bank that’s repeatedly and illegally thrown people out of their homes through gross mismanagement and ineptitude should be ashamed of themselves.

    • Torgonius wants an edit button says:

      And the people who are butt hurt over the results of a silly* internet poll should feel doubly so.

      *non-scientific, non-random, non-binding, uncontrolled

      • HippieLawChick says:

        Did someone urinate in your Wheaties this morning? I agree with PXAbstration. It is a sign of the times, and those that use this site!

        • Torgonius wants an edit button says:

          I agree that BoA has a much more dire impact on peoples’ lives than EA, and in many respects is a worse company.

          There are other companies that make BoA look angelic, though, that weren’t nominated or didn’t quailfy under Consumerist’s rules.

          But this was not some scientific poll conducted under rigourous standards with a true random sample and adequate sample size… It was a silly internet poll. And getting ones’ panties in a wad over the outcome of such a trifling is quite ridiculous.

          Now, if Consumer Reports had conducted an actual, honest-to-goodness scientific poll, with controls and all that goes with it, and came up with the same result… then by all means, CR should face serious scrutiny.

          The results of this poll should be taken about as seriously as those from a poll on the Fox News website asking ‘Does Obama Suck?’

    • chefboyardee says:

      I’m not at all butt hurt, but I’ve got to agree. This company affects hobbies. Those other companies affect REAL LIFE. This year’s winner is a huge disappointment.

    • StarKillerX says:

      It’s a sad but true fact that to many people have become so self centered and entitled that to them their not liking the end of a game is much more serious then some, other then themselves, being thrown out of their homes.

      • dwtomek says:

        I think it’s also worth noting that there is a large subset of EA’s customers who have never earned a dollar in their lives but DO have someone to buy EA products for them. Mortgages and bank fees are rarely the concern of a 12 year old. The ending to a videogame however, is massively important.

        • Schildkrote says:

          Gamers finally feel vindicated because they were able to make a decision and have it actually matter, unlike a certain other recent situation.

          Take THAT, video game ending! I AM significant! So there!

        • dolemite says:

          You know the average gamer age is 36, right?

          • dwtomek says:

            If the average internet raging gamer is 36, well then I don’t know what to say. I’m 28 myself and still quite the avid gamer. If you think I was implying that video games are only for children you are mistaken. I was simply pointing out that a large portion of gamers are not of the age where any real world concerns are concerns of theirs.

          • DFManno says:

            But the average mental age is 6.

      • dolemite says:

        To say that is why EA got voted in (the ending of ME3) is like saying the reason BofA got their spot is because their atm machine ran out of paper. The list of things that got EA their spot on the list would take an entire page to write out.

        • StarKillerX says:

          True, but with the vote occuring just after so many got their panties in a bunch over ME3’s ending likely caused a large number of people to vote for EA who would have forgot all about them in another few weeks.

          • Psychicsword says:

            I think most people hated EA way before ME3 came out.

            • StarKillerX says:

              I’m not saying there wasn’t hatred for them before this, but don’t you think the vote coming so soon after full blown emo rage against EA had anything to do with the number of people voting for them?

          • BigDragon says:

            I have never even played Mass Effect 2 or 3 and I still voted for EA. Don’t make broad assumptions like that. This company has a history. Did you forget Wing Commander, Theme Park, Sim City, Command and Conquer, Spore, Battlefield, Dragon Age, Crysis, and many of the other games that have suffered under EA’s rule? EA is the reason we have garbage like Sim City Societies, parts packs for Spore, Burnout-clone Hot Pursuit, Call of Dutyfield 3 with its multi-gigabyte “patches”, simplistically linear Crysis 2, and others. EA is like locusts. They’ll do to Crytek and Bioware what they did to Origin Systems and Westwood.

            • Free Legal Advice! says:

              Oh, Spore. You had such promise. What a disappointment. I’m already expressed my ire regarding The Sims. I’m not a hardcore gamer. EA is actively anti-consumer whereas BoA is mostly incompetent. This is the reason EA had my support throughout the contest.

            • some.nerd says:

              May be spliiting hairs here, but if anything, Burnout was more a Hot Pursuit clone— the original NFS: HP came out way back in 1998, whereas Burnout was released in 2003-ish.

              • BigDragon says:

                I’m talking about the remake. I believe it’s NFS 11 Hot Pursuit. The NFS 3 Hot Pursuit original is a classic. I have very fond memories of the thrill of the chase in NFS3. There is no chase in NFS11. There is only Burnout-style destruction. No track customization, no driving conditions customization, no multiplayer customization, no car customization, and no a lot of other things that had improved the franchise over the years. It’s basically a carbon copy of a Burnout game rather than an NFS game. That’s what I was complaining at.

                I liked EA back in the NFS3 days.

          • blanddragon says:

            Right because this the bank is screwing us new story just happened…right. If you used a credit union like I have for over 40 years, then EA is worse

        • Halloween Jack says:

          Not really, if you don’t count after-the-fact rationalizations. Lots of companies buy out other companies and fire redundant employees and/or kill products and/or services that might potentially compete with their existing product/service lines, and they don’t come even remotely close to making the list, but ME3 comes out and suddenly everybody knows someone who never worked again after EA bought out Shlabotnik Gamery back in 1998. If ME3 had come out six months earlier, you’d have gone on to bitch about another game from another company and EA wouldn’t have even made the Final Four.

    • cyberpenguin says:

      And the people that excuse violation of the Fair Labor Standards Act and abuse of employees because the end product is a video game should be similarly ashamed.

    • Applekid ‚îÄ‚îÄ‚î¨ Ôªø„Éé( „Çú-„Çú„Éé) says:

      BoA caused massive damage in the financial sector, continued effects likely to be felt for decades. So, should they win the next 20 WOIC competitions?

      Just being nominated is an “honor”: a signal that the company is doing wrong to it’s customers.

    • ARP says:

      Perhaps we can nominate BoA, Ticketmaster, etc. for lifetime achievement awards?

    • ganzhimself says:

      But, they didn’t give us the REAL ending to Mass Effect 3 only to (possibly) release it as pay-to-play DLC later on! And Day 1 DLC that’s (arguably) paramount to the story! And… And… Screw EA!

    • regis-s says:

      Pretty much agree. I’m a gamer myself and the worst thing a game company can do to me is rip me off for a few hundred or thousand dollars, tops.

      Nothing compared to what a bank could do.

    • alexwade says:

      *Facepalm*

    • thenutman69321 says:

      BoA or any other bank has never treated me wrong in any way. EA has repeatably made me bend over and take it without any lube just to play my games. Why would I vote for a company that has never had any negative effects on me personally?

      • BurtReynolds says:

        Big picture maybe?

        One company helped rock the global economy. The other just overcharges for half-baked video games.

        • love4pds says:

          Ditto and those who say “the bank didn’t effect me” just look at the economy stupid! It has you video gamers, that want jobs anyway that are umm maybe just out of college, not able to find those jobs you dreamed of in college. Thank the banks for that, they started the domino effect..

          If your mom was one of the millions loosing their home, and you loose the basement rent free couch, you would all change your tunes. Look at the inflation and trillions in bailouts they took from our pockets and just took more home instead of working with homeowners needing help to keep their homes, for instance, refinancing or putting behind principle on back of loans. Not handout just help and they wouldn’t do most of them. Oh that stuff you blindly probably don’t think this applies to you people either because you have to actually pay taxes or rent!

      • Halloween Jack says:

        EA has repeatably made me bend over and take it without any lube just to play my games.

        Dude, I am about to totally blow your mind: they absolutely didn’t. Not just in the literal sense (I hope!), but in any sense whatsoever. In fact, you can have a happy, fulfilling joy-filled life without touching any EA game ever again. I can’t say for certain that you will, because there’s that pesky sense of entitlement that you will have to deal with at some point.

    • poco says:

      This. The number of people who placed their entertainment ahead of their well being is amazing to me. EA may well be a bitch of a company, but they’ve never deprived a person of their home, or financially ruined someone. Perspective people.

    • Finsternis says:

      I literally could not agree more. Anyone who voted for EA over BoA is a ridiculous, self-centered child.

    • impatientgirl says:

      Ditto that

    • iesika says:

      I voted for BoA because they tried to sell a home out from under my client even after two injunctions on the sale and a hearing at which BoA was represented (by a lawyer who didn’t return my letters, emails or phone calls for two weeks while my client was having to call the cops to get people off the property since it was “up for sale.” My firm really thought we were going to have to physically block the sale by going to it and standing in the middle with a court order and a cop (they finally responded to an email two days before the sale was set.) If my client hadn’t been represented in a different matter and thus known a lawyer to call with an emergency, she and her kids would have been screwed – which was probably what they were counting on. The average homeowner who is late on their payments doesn’t have a team of lawyers on retainer.

      That said… I effing hate EA. No, I don’t want to connect to your company every time I play a game I bought from you four years ago. No, I don’t want updates to the software that requires me to be online to play single player games your company made.

      There are EA games I own, that I enjoyed, that I don’t play or even have installed on any computers anymore, because of their game-nanny BS. No more EA games for me.

  3. Dr. Ned - This underwear is Sofa King Comfortable! says:

    Excellent: troll your customers. Not that it’ll stop the ‘outraged’ from buying their games.

  4. homehome says:

    I think their response meant to be like “Okay, a company we’re just hearing about says we’re bad, but I just checked my bank account and it made me feel better” response. AKA they don’t care.

    • vastrightwing says:

      On one hand I’m disappointed. BoA truly deserved this. On the other, I blame all the gamers out there who put up with EA’s Barbara Streisand. After all, EA is correct. LOL, we can win all the Golden Poo awards and we don’t care because consumers are really voting with their wallets and they tell us we are doing just fine.

      Sure people whine about us on our support boards, meh! So what, they still pay us. Comcast thinks the same thing, so does AT&T and many other giants. Everyone whines and then pays us big bucks.

  5. Loias supports harsher punishments against corporations says:

    If I was voted Worst Company in America, I might reflect on why that could be.

    • StarKillerX says:

      Unless the vote was by someone you didn’t get a rats ass about.

    • Papa Midnight says:

      Why? The usuals will continue to buy their products in droves anyway so I can honestly see why EA wouldn’t really care. It fails to matter to me anyway. I think a lot of people need to re-evalute their priorities if a video game developer/publisher is worse than: A Bank (Bank of America), a Financial Institution that operates like a bank under a perpetual monopoly without any oversight or FDIC insurance (that would be PayPal), a monopoly which charges ridiculous fees for venue-based performances (That would be TicketMaster), and a regional-monopoly that operates and provides basic level services to homes and businesses for Internet, Telephone, and Television (that would be Comcast *and* AT&T).

    • BurtReynolds says:

      Except changing these ways would be the complete opposite of their current business plan.

      If they succeed in getting Sony and MSFT to “lock down” the next gen consoles to eliminate used games, they may have put the cherry on top of their plans.

  6. Coffee says:

    Dear Medical Community,

    It’s not like I’m as deadly as cancer.

    Very truly yours,

    AIDS

    • Dr. Ned - This underwear is Sofa King Comfortable! says:

      Dear History,

      It’s not like I killed as many people as Stalin.

      Hugs and Kisses,
      Hitler

      P.S. Have you seen Pol Pot? He has such a cute butt! OMG

      • Coffee says:

        Why did you have to go all Godwin on us? There I was, keeping it civil with cancer and AIDS, and you had to go and bring Stalin and Hitler into it.

        • Dr. Ned - This underwear is Sofa King Comfortable! says:

          Was gonna happen eventually. Figured it needed a doctor’s touch to implement properly.

      • Blueskylaw says:

        Thank you Stalin for my happy childhood!!!

    • NumberSix says:

      [Fixed]

      Dear Medical Community,

      It’s not like I’m as deadly as cancer.

      Very truly yours,

      A Skinned Knee

  7. CubeRat says:

    I think that EA believes it won a positive award; as it’s gives the nod to other ‘prestigious’ former winners.

    Well, EA, you certainly deserve to be in the company of the winners circle.

    FYI I voted for EA. I didn’t vote for BofA because they are at least trying to fix their problems – maybe not doing a good job – but trying. EA doesn’t care…see their above statement.

    • Preyfar says:

      It has “gold” in the title. Can’t be all that bad, right?

    • jefeloco says:

      As other, non-butt hurt people have said, BofA is just inept, EA is actively trying to f*ck their customers. A lot of the butt hurt are going on about ME3, completely disregarding almost 30 years of slamming and restricting their customers ability to participate in a hobby (yep), requiring “online passes” and sometimes active internet connections to play single player games that are bought and paid for. Being the largest 3rd party publisher in the world and being terrible to consumers and developers alike makes it difficult to avoid them if you want to play something other than COD or crap 1st party titles.

      I said it in the other comment thread as well, BofA may hurt some people here and there, but EA is a global company that affects a lot more people on a much more continuous basis. Both companies deserve the Poo, EA has simply hurt more people in smaller ways.

      Relax people, it’s just the internet.

      • Halloween Jack says:

        Both EA and BoA love you for your comment, EA because you’ve declared that you can’t play video games unless you have access to theirs and BoA because you’ve excused their behavior. Well done.

  8. SerenityDan says:

    “We’re going to continue buying studios that make award winning games and services”

    Fixed that for ya EA.

  9. Schildkrote says:

    So you vote them the worst company in America. They respond by laughing in your face.

    And when they bring out Madden 2013? Well, you’ll be right there to buy it.

    And hey, since you’re there anyway, why not download the away jerseys for your favorite teams as well? They’re only $1 each…sure, you hate DLC and think it’s killing your industry, but look how nice those jerseys look! Maybe while that DLC downloads you can go post about how you’re boycotting EA games. Oh, and pre-order Mass Effect 4 while you’re at it.

    Congratulations, gamers. You are the Worst Consumers in America.

    • dwtomek says:

      Haha, that is too true! Worst Consumers in America indeed.

    • StarKillerX says:

      LMAO!!

      That actually very good and wrapping it up.

      Unless consumers are willing to vote with their wallets and not buy a product why should the company care, especially when often no matter what they do they’ll be ripped apart for it.

      • RStormgull says:

        Good luck with that. You basically have EA and Activision publishing a huge portion of the games you actually want to play. Since they’re basically the same thing it’s like saying you’d rather be violated by Beelzebub rather than Satan himself.

    • BurtReynolds says:

      Looking for the NY Giants? DLC!! Only $3.99

  10. humphrmi says:

    “We’re going to continue making award-winning games and services played by more than 300 million people worldwide.”

    In other words, we’re going to continue doing what p1$$es off our customers until they stop buying stuff from us.

    • Kimaroo - 100% Pure Natural Kitteh says:

      That’s really what it comes down to. I hear so many gamers complain about things, but they keep spending the money anyway. “They couldn’t really do that AGAIN, could they? It won’t be so bad this time.” They are the most naive hopeful optimistic people I know, but somehow that only relates to the games they like or want to play with their friends.

      • Kuri says:

        Heh, I haven’t bought an EA product since Bulletstorm, and in that case the game felt too short.

  11. Kishi says:

    Ah, internet. The Champion of Important Caus- Wait, What’s That Over There?

  12. cyberpenguin says:

    Next year… Monsanto

  13. almondwine says:

    EA is right to take this tack, both politically and substantively. EA’s win, and in fact the whole 2012 bracket, highlights how the “worst company” brand really only reflects the petty gripes of people who use high-cost cost communications and media goods and services (or free services where they really are more the product than the consumer). Meanwhile past winners – and really, truly awful companies – like BP, AIG, Halliburton and Altria didn’t even make the first round.

    So to anyone pissed off by EA’s response, please grow up and let’s start talking about the companies that actually do harm instead of the ones that just annoy us a little.

    • kewpie says:

      Amen! With all of the truly evil companies out there destroying lives, the environment, and the economy, this is what Consumerist readers are most upset about? A game with a crappy ending? Seriously? I’m sickened by this.

  14. Beave says:

    Most of their award winning games were developed by companies they then bought up for the IP. Games in development during acquisition are hit-or-miss. Games started after EA takes over tend to be poorly done sequels.

    • TheCorporateGeek Says Common Sense Is The Key says:

      Guess you don’t play the Battlefield Series……

  15. scoutermac says:

    That was their response? They do not seem to care at all.

  16. RDSwords says:

    This is a lot like when Al Gore won the Nobel Prize…

    • Ed says:

      More like Obama. In both cases, the general question is “why again was he/EA the winner given the competition for the award? what exactly did he/EA do that is so much better/worse than the others did?”

  17. snowtires says:

    Their full response will be released later this month as a $9.99 download.

    • cyberpenguin says:

      Actually, the full response will be available, but every second and third word will be blacked out.

      Next month, for $4.99 you can see every second word, and the following month for another $3.99 you’ll get the full response unlocked.

      • Schildkrote says:

        And it will sell millions, just like everything else EA creates.

        • dolemite says:

          Lol, EA creates nothing. They take other people’s ideas, buy them out or put them out of business, then re-release the same mundane junk with a shiny coat of paint on it and sell it again for full price.

      • SabreDC says:

        And then next year, they’ll release version 2013 of that same response with one or two words changed and charge you $59.99 for it.

    • regis-s says:

      Okay, now that is funny!

  18. Maz says:

    Repost of comment, since the conversation moved here…

    This. When I was in college and they added a bank to the campus it was Bank of America. I had the option and was enticed to put my money with them and get a credit card. I declined. I knew better.

    The only time a consumer has to deal with Bank of America is when their loan is resold to BoA. Anyone voluntarily doing business with them deserves being screwed. BoA is no worse than Citigroup and their behavior is a model for their entire industry.

    EA, however, is pioneering ways to screw with their customers and other companies will follow suit based on the experiment. EA’s practices are far worse, once you take them out of your “it’s just a video game company.”

    • BurtReynolds says:

      Or you just avoid thier titles. The last sports title I bought was NBA 2k11. Last shooter I bought was Red Dead Redemption GOTY for $14.99 around Christmas.

      • Maz says:

        You can also avoid BoA. Sure, they might buy your loan, but that does not mean they call you up and go “Guess what? We own your loan now. Here’s your new interest rate.” The worst they can do is screw it up.

        EA can buy up the Red Dead Redemption title. Heck, they could buy up a title, force an update (if you require an internet connection to play) and suddenly you’re on the Origin system baby!

        Unless, of course, you’re going to go about gaming the way it was when Burt Reynolds was a relevant actor.

        • RDSwords says:

          You are living in a fantasy world. BofA can do far worse than just buy your loan and change your rate. Your argument doesn’t even make sense. BofA has, on more than one occasion, mistakenly foreclosed on a house that wasn’t even mortgaged with BofA. Imagine a bank showing up and taking your house, except that you don’t even have a mortgage with that bank. You can cry in your cornflakes about DRM and distribution woes with video games, but it pales in comparison to the real world crimes that BofA has committed against people/families.

        • some.nerd says:

          Burt Reynolds is still a relevant actor. See: Archer

          Plus, you’re sounding a little “tin foil hat” with these whack-a-doo “EA will buy your old game you’re playing now and make you use origin” theories. Name ONE instance where they have done this.

        • BurtReynolds says:

          Well if EA bought Rockstar and shut down the RDR server and I was a huge multi-player guy, I’d only be out $14.99. I could then continue avoiding them.

          When BofA acquires your mortgage and then fails to apply your payment or forecloses on you for no reason, it is a much more serious situation.

        • Halloween Jack says:

          The worst they can do is screw it up.

          You… you really have no idea how much misery and ruin can accompany someone’s mortgage getting “screwed up”, do you? Or you don’t really care. You’re more worried about your toy.

    • tbax929 says:

      Under no scenario is a video game company ever worse than B of A. Sorry, I’m not buying it.

      • Maz says:

        Again, shot through the filter of “it’s just a game company.”

        It’s like saying a fast food company can use “pink slime” in its food just because it’s a fast food company. You’ll give it a free pass either because “it’s just fast food” or because you don’t personally eat fast food. But the minute that “pink slime” shows up in your meat aisle to replace your ground beef, you’ll get your pitchforks and torches.

        Why would it be okay for a fast food company to mess with its consumer base in such a manner, but not a grocer?

    • some.nerd says:

      “The only time a consumer has to deal with Bank of America is when their loan is resold to BoA. Anyone voluntarily doing business with them deserves being screwed.”

      You can say the exact same thing about people who play EA’s video games. See:

      “The only time a consumer has to deal with Electronic Arts is when a game franchise they enjoy is sold to EA. Anyone voluntarily doing business with them deserves being screwed.”

  19. BigDragon says:

    This is exactly why EA deserved to win the WCIA. They actually think they’re doing a good job. They’re convinced they’re not as evil as they used to be. They think they’re not as bad as some other companies. They want to divert attention from their role as industry leader in angering consumers. I’ve seen videos of EA executives upset when their company gets trashed for its anti-consumer behavior. They somehow think their company is a beacon of good in the industry.

    EA is out of touch. They just gave this site and its readers the finger. They have no intention of improving. They have no intention of reflecting and figuring out exactly what they did to get to this point. All they care about is continuing to stick it to consumers.

    • StarKillerX says:

      So, if you were the CEO of EA games which would carry more weight for you the fact that millions buy game after game that you release of the fact that some website you may, or may not, have heard of had a poll and you were voted WCIA by that site’s readers?

      • BigDragon says:

        The poll. People complain when they want you to fix something. People bury tips for improvement within their complaints. If I’m CEO of the company it’s my goal to boost sales and enthusiasm for my product. I want to turn as many vocal complainers into vocal supporters as I can. If that means I have to spend more up front to finish a game properly, design a game around the fundamentals of a franchise, or keep the creative talent in my company from jumping ship then that’s what I’m going to do. I’d be particularly disturbed and take a good look at my operation if a website associated closely with Consumer Reports declared my company WCIA champ.

        There are several large gaming industry players. ZeniMax (Bethesda) and Valve, for example, have a positive track record with happy employees and far fewer vocal negative customers. Their sales are superb. Media is always wondering what they’re doing next. People get excited based on their activities. They have continued to grow existing franchises while creating new ones from time to time. There’s no reason EA can’t behave more like those companies and grow rather than acting like locusts and running everything they acquire into the ground.

    • kent909 says:

      Their profits from revenues were up in 2011 over 2010. They posted a smaller loss after factoring in expenses. While not ideal, the bottom line is going in the right direction. That is all they and their stockholders care about. Why should they not take this poll with a laugh?

  20. Cat says:

    I told you gamers this wouldn’t have the effect you desired. But you didn’t believe me.

    • HomerSimpson says:

      Oh shut up!

      “Us gamers are the most important people in the worl….uh…mom…why are those men from Bank of America throwing our stuff outside?”

    • FacebookAppMaker says:

      And BofA would be different?

      • Torgonius wants an edit button says:

        Why yes, BoA has been inspired by their string of strong finishes to improve customer service, do more to refinance mortgages for people who need assistance, and stop foreclosing on homes that shouldn’t be foreclosed upon, right?

  21. TonyK says:

    Still cannot believe BoA lost.

  22. Schildkrote says:

    http://cache.gawkerassets.com/assets/images/9/2011/11/6e49368e85bd37eee55b92c4a1e63640.jpg

    These are the consumers who chose the Worst Company in America, folks.

    • TwistedComplex says:

      Modern Warfare is an Activision game, dumb ass

      • Monster_user says:

        I think the previous commenter is well aware of that, and his point stands. Look at the image, take your time and take the image in.

        Gamers play EA games, and Activision games. Gamers are loyal to IPs, not publishers. Modern Warfare gamers play Mass Effect. These same gamers will vote EA WICA, and will still pre-order products in the future.

        Gamers also tend to be found in greater numbers on the interactive internet, than the Consumer Reports readers, which is the Consumerist’s target market. Consumer Reports readers use Google and Bing to find information. They rarely participate in internet discussions, especially outside of Facebook.

        Consumerist’s members/readers are a niche market. They are a small, but wise community. This only proves how small the Consumerist’s audience really is.

  23. YouDidWhatNow? says:

    Ah yes, the fallacious appeal to popularity.

    Bose, Apple, and Monster Cable are all really popular too. As is eBay/PayPal, and frankly every other company on the list. Herpes and other STDs are pretty popular too…depending on how you look at “popular.” Oh, which reminds me of religion…and homeopathy…and antivax…

    A company I used to work for had managers and executives who were fond of saying “hey, we’re hitting our targets, so we must be doing the right things.” And pretty much none of them had any clue what I meant when I’d say “don’t conflate success with virtue.”

  24. in2insight says:

    I still want to know how it is that United Airlines was not even nominated?
    They are one of the worst airlines ever.
    Every time I see a picture of their CEO I just want to reach out and smack him.

  25. TheCorporateGeek Says Common Sense Is The Key says:

    I still can’t believe ignorant fools let them win this……part of what is wrong in society when a game developer can be worse than a bank that fucks you out of your money….

  26. Not Given says:

    We’re going to continue making award-winning games and services played by more than 300 million people worldwide who all apparently rushed to consumerist to vote us the Golden Poo.

    FTFY

  27. Misha says:

    So much for everyone who hoped that an EA win might prod them toward change.

    • Maz says:

      I enjoy the fact that so many snarkers consider the “brush off” as an honest reaction.

      It’s an expected reaction. But not honest. If you’ve ever played an EA game with a community, you’ll know that they have one of the most stringent PR departments ever. They won’t acknowledge issues and they’ll try to soft-shoe any communication and thread-lock (not delete it, that’s just too gestapo, but definitely keep it from staying on the front page) any criticism.

      This is part and parcel for EA damage control. They took it to heart. It’s knowing you’ve been shot at. It makes you wary, but it won’t have near the effect unless you actually get shot (re: customers actively abandoning them).

    • StarKillerX says:

      Why should they change when their games not only sell millions of copies but win gaming awards left and right?

      Let’s get serious okay, what would you use to steer your company the overall reception in general, and sales in specific, of your titles or a website you might never of heard of that if full of people complaining about everything having a poll and naming you WCIA?

      Actually even the simple fact that a video game company was named WCIA gives the poll even less impact then it would have otherwise.

  28. ThinkingBrian says:

    Personally while I voted for Bank of America as the worst company and I’ve never had issues with EA (of course I only own a few games and once bought, don’t play online), that maybe something good would come out of this. I mean clearly EA has a lot of angry customers that feel they need to voice their opinion.

    I would have really hoped that in EA’s statement (since they did speak) that they would have said something along the lines of “While we do make award winning games, we also clearly see that we do have issues within our company and we need to work on our customer service and policies and serve our customers better.” But instead they gave that answer. They would have been better to say nothing.

  29. rockelscorcho says:

    So, they justified the win with that statement. Damn, EA, you good!

  30. nopirates says:

    the most undeserving winner in the history of this ‘award’

    this sucked all of the fun out of it

  31. AmateurD says:

    Can we start voting in “Lifetime Achievement Awards” for future WCIA’s? If you appear in the final 4 a minimum amount of times, they can be tossed to a vote to receive a WCIA Lifetime Achievement. They’re recognized for their longstanding poopyness. The kicker is that they are out of the voting bracket, either for a set amount of years or forever. This would open up the door for other nominees that otherwise would keep going up against the same perennial companies year after year.

    That way we don’t have to complain when BofA, Comcast, Ticketmaster, etc loses to some upstart because of voter fatigue.

  32. Aliciaz777 says:

    EA deserves the WCIA award. The thing about them that aggravates me the most is that they put annoying ads in their PAID iOS apps. If I pay for an app, even a measly $0.99, I should NOT have ads shoved in my face! Yahtzee Adventures ($0.99) is the worst ad wise IMO and Boggle ($0.99) is just plain awful in that whatever team of people who coded the app need to be fired as they’re not fit to develop apps at all.

  33. NumberSix says:

    They have a point, and I have to agree. Anything EA does to you only affects video games; BoA takes your damn house…even if it isn’t their’s.

  34. cured says:

    Wow…grats EA for putting yourselves in elite company via your own dang mouth.

  35. DrLumen says:

    All the voting and the competitor question put aside for a moment, look at the response!

    There is no contrition or “we’ll do better” or “we take these concerns seriously” or any type of actual response to the award. It is, “Oh well, it sucks to be these other companies.”

    I think BofA would have least given a more corp friendly response.

    Maybe EA should get points for NOT delivering a bunch of lip service? (or charging for it)

  36. apierion says:

    Hey, I’m by no means an EA apologist here, but I just wanted to add my 2 cents. There has been a lot of talk in the gaming community about used game sales being a major driver of both the cost of new games and the lowest-common-denominator game design that seems to be becoming more prevalent these days. Basically any content on the disc can be resold, and a week after release you can buy the game used and the dev gets nothing. EAs business practices, while not consumer friendly, are a reaction to this kind of thing.

    In the PC gaming world, we have things like Steam which effectively make things like used games a non-issue, and not surprisingly games are cheaper in general, and there is a lot more variation.

    There is talk of (and whining about) the next console generation trying to take up a similar distribution model as Steam, what with digital downloads and removing the disincentive that used games sales are for development houses.

    Prior to about 1999 this sort of used game resale issue wasn’t nearly as prevalent, so this has really only been a problem for the last two generations of games, and you can see the effect it has had on the risks developers have been willing to take, style wise. If things turn out the way the rumors are flying and the next console generation is mainly about online distribution, maybe we’ll start to see things turn around.

    • Kuri says:

      Use game resale is not the problem.

      Shouldn’t it say more that their game is on the used rack in under a week? To me that tells me their game sucks and has little to no replay value, meaning people don’t want to keep it.

      Used games are not a problem, a real problem are game companies treating us like nothing more than money dispensers.

      And yes, they did get something out of that used game, back when it was sold new.

  37. ILoveBacon says:

    Think of it this way, EA. Now you can go around saying you’re an Award Winning Company! That sounds pretty good, right?

    • ILoveBacon says:

      For some reason, every thread on their forum mentioning their award winning customer service and employee treatment has been deleted. Very strange.

  38. framitz says:

    sore losers lose my business, bye bye EA.

  39. Dano says:

    Its unfortunate that EA won, Bank of America is vastly worse.

  40. clydesplace says:

    This response is typical of EA. In one of the Worst Company rounds I stated that if you read any interview with John Ricitiello, he never ever talks about improving customer service, fixing bad products, nor does he talk about those who buy his products as actually being human. Just as EA shows here, they are nothing more than a statistic. And yes, I do partly blame those who have bought their products regardless of EA’s terrible business practices. Especially when it shows they have zero willingness to change.

    So anybody who thinks this is only about game content, reselling games, or a bad Mass Effect hasn’t been paying attention to EA.. They have as little regard for consumers as any company in the U.S. and isn’t this sight called The Consumerist. Try and find anything where EA wants to do anything to improve customer service, or to back up the products they sell with real solutions. You are going to come up empty.

  41. Kuri says:

    It doesn’t make you look any better when you name drop past winners, in fact it does the opposite.

    And EA should know all about opposites, since they’re the opposite of what a game company should be.

  42. bben says:

    Just don’t buy EA. Hopefully enough former customers will teach them to appreciate the dishonor of joining the ranks of the others in being voted Worst Company.

    BTW, even though I am a gamer, I voted BoA and cant see how a game company that you don’t have to buy from has nearly the impact of a bank that seems to be systematically raping both their own customers and anyone else they can – and being allowed to get away with it by our lawmakers.

  43. bkginsu says:

    I can’t believe EA won this over Bank of America.

  44. mcgyver210 says:

    What a Joke “award-winning games and services”

    Im a parent that has purchased their games & received their idea of “award-winning games and services”. They don’t return messages when you have a complaint & even if you do get someone they will blame any issue on Microsoft & the Game system In My Experience that is.

  45. HogwartsProfessor says:

    Just more evidence that they DO. NOT. GET. IT.

    Didn’t they even wonder WHY they got the Poo?!

  46. AndroidHumanoid says:

    HAHAHA! Nice response, EA! EA: 1, Angry Gamer Couch Cadets: 0! Guess BofA should’ve won!

  47. Kaonashi says:

    Give us the vote tallies and the percentages or no reader in their right mind is going to believe that the voting wasn’t rigged by one of the companies and/or by Consumerist. Consumerist has a very real interest in not letting one company win over and over and you know that BoFA will win over and over again in a fair vote.

  48. Zelgadis says:

    Though I voted otherwise, I believe EA to be a worthy choice. It’s not just about them, but what they represent. The big, bloated monster with absolute and utter disregard for customers which buys up smaller, reputable companies only to throw them into the thresher.

    Not to mention that they view themselves as nothing other than a profit machine, failing to understand that paying zero attention to the customers, what they want, and providing poor service will be their undoing in the long term.

  49. thomwithanh says:

    Hey, Its in the Game

  50. waicool says:

    I consider myself part of the consumerist community and didn’t even participate this year. When I first signed in here the poll was entertaining to me. Now, after a couple years and rounds I see it as nothing more than the editor’s political advocacy and an embarassing distraction. There is nothing of substance to this poll. It is, as a previous poster pointed out, a silly internet poll. EA is ballsy and correct to challenge any knucklehead who would take these results seriously.

  51. 8bithero says:

    The biggest problem with EA and their DLC practices is that jackasses follow the same formula:

    1) Game gets announced, players boycott.
    2) Players buy game anyway.
    3) DLC is announced, players boycott.
    4) Players buy DLC anyway.
    5) Repeat

    I refuse to buy any EA games, and have for years. I also refuse to buy any DLC from any company, and have for years. I may be just one consumer, but this one consumer refuses to take it in the back door.

    If more players would actually stick to their guns, the practice of DLC would only offer worthy DLC or disappear altogether.

    • Halloween Jack says:

      This, so freakin’ hard. The number of people trying to rationalize this without coming out and admitting their real problem–that they think that buying things from EA is actually necessary–is mind-boggling. No matter how big they are, they have nowhere near a monopoly on the gaming world, and to pretend otherwise is utterly mind-boggling.

  52. Aking0667 says:

    This win proves that most of the people visiting this blog aren’t the brightest.

  53. jaysapathy says:

    tldr; “My company didn’t win, therefore the one that did sucks balls. Rigged, stupid, blah, blah.”

    Whiners. Get over it.

    EA is a horrible company pioneering ways to damn near force you to pay for intangible things. How is that beneficial to us? DLC can’t stay on the servers forever (MS gets rid of “low performers” every year), and once it’s gone, you’re still stuck with the tab. The goal of the WICA is to highlight companies that have a blatant disregard for their customers and/or people in general.. Read about EA, they deserve this award.

  54. Anelaidlives says:

    I just wanted to add something.

    To me a lot of people are missing the point. The point of things like this isn’t to highlight the bad guy everyone knows about. I don’t think anyone doesn’t know about Banks and how corrupt and predatory they can be.

    But, EA has done many of the things that other companies have done that is wrong to me, and I think letting them go off the hook because of a high-profile company like BoA is criminal.

    For their specific niche, video gaming, EA has proved to be -extremely- damaging and the habub about the ending for ME3 was the tipping point, for me, where their actions couldn’t be tolerated anymore. To do something like selling the ending of a story-based game as a DLC, when files for said DLC are ALREADY in the game, indicate nothing good.

    But really, they’ve absorbed and destroyed many developers in the past, including westwood, pandemic (which was a sister company to Bioware when they were bought by EA), Maxis, Bullfrog…

    Really, I don’t take what Bank of America has done to be less than what EA has done because I voted for EA in this pool, but I wanted EA to be called out on their bullshit.

    I may have messed up my phrasing, but I think people need to understand what a company like EA can do to their niche.

  55. Geekybiker says:

    Wow. People who voted for EA should be ashamed of themselves. Use a little bit of perspective people. Even in entertainment, EA is far from the worst company out there.

    • 8bithero says:

      Wow, you should be ashamed of yourself.

      People voted for who they thought was THE WORST COMPANY.

      Just because you don’t agree with it, doesn’t mean they are wrong.

      I don’t use BOA, and never will, so what they have done has yet to affect myself. However, I do play video games. None made by EA, but I have watched EA absorb other companies and destroy them and get rid of their employees with abandon.

  56. Finsternis says:

    It’s just applling to me that EA won. Really, America? REALLY?? I’m so ashamed. THAT’s what you care about – a stupid computer game company? Why? What could they have POSSIBLY done that even come fractionally close to the levels of outright crime, theft, fraud, economic destruction, and life-ruining actions of a giant soulless devouring corrupt mega-organization like Bank of America? I mean, really – HONESTLY? – you think some computer game company is worse than THIS? (http://www.rollingstone.com/politics/news/bank-of-america-too-crooked-to-fail-20120314). I’m an avid gamer myself, but I have some perspective. Anyone who voted for EA is a pathetic spoiled child who’s more concerned about their widdle game lives than about actual people and reality. You people suck. It’s insipid, self-centered folks like you who are helping the Grifter class to rip off the last dollar from the last consumer. But hey, why would you care as long as they get your next game RIGHT this time, dammit! That’s what matters!

  57. ECA says:

    300 MILLION PEOPLE out of billions…

  58. Pigfish99 the randomly insane says:

    http://i.imgur.com/UmLsc.jpg

    so, EA is already trying damage control. I laugh.