Get Discounts Just By Asking

Everything has two prices. One price is for people who just pay whatever the sticker says. The other is for the ones who have the gumption to ask for a discount. You want the second one. NYT Bucks Blog shows you how to get it:

To make your appeal more forceful, I’ve learned that it helps to ask to speak to the manager or whoever is in charge and essentially ask them, “What’s the best discount you can give me?” as many times as it takes for them to knock something off the price. Others recommend keeping your approach light and mirroring the way the sales clerk acts as well as mentioning the competition or your loyalty to the seller and asking lots of questions before asking for the discount.

What techniques do you use to “just ask for it” and get the price knocked off? Sound off in the comments.

Asking for an Extra Discount [NYT Bucks Blog]

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  1. Costner says:

    I experienced this just this past weekend. I wanted a coat tree and the furniture store had it listed for $199 but it was on sale for 10% off so the cost was $179. I asked the salesperson if it ever went on a bigger sale because I thought I had seen it for $99 at one point (I hadn’t, but with a dozen furniture stores in the area he knew I could walk and find one somewhere).

    Without batting an eye, he typed the number into the computer and said they could do $99. So in a matter of 10 seconds I saved myself $79 and I didn’t even have to haggle or argue. When it comes to furniture – I NEVER pay the price it reads on the tag. It might not work to ask at a retail store, but when it comes to those types of places it is always worth asking.

    • Costner says:

      Yes I realize that technically I saved $80 rather than $79, and yes I realize that a furniture store is technically a retail store, but I was referring to a major retailer like Target or Walmart for example. Mom and Pop stores, appliance stores, jewelery stores or furniture stores are always fair game when it comes to haggling a bit.

      The funny thing is I hate haggling on cars, but I’m not afraid to ask for a discount on a new couch or refrigerator. Go figure.

      • obits3 says:

        My Dad sold cars for a while. One of my favorate stories was that of “Mr. TooHigh”

        No matter what my Dad offered him, his response was “Too High.”

        You should try to haggle on a car, but do the research about dealer cost and such. As long a you are reasonable, there shouldn’t be a problem. Think of it this way: You wouldn’t ask for a hamburger for $0.10, but $0.90 might be reasonable.

      • Gramin says:

        What!? You don’t haggle on cars!? Here’s the quick and easy for cars. Find the invoice price (easy to find at Edmunds or the such). Add 5% to the invoice price and don’t go a penny over. For accessories and add ons, do the same. Add 5% to their invoice price. Dealerships can survive on 3% over invoice price. 5% gives them a little extra and they’ll go for it. Also, DO NOT let them add on extra services, like cleaning or preparing the car. Cross those out if they try to write them down.

        • DieBretter says:

          You would be surprised with some cars what the actual margin is. When GM made the Sunfire/Cavalier, they sold them to the dealerships for I think maybe a few hundred under invoice. Now the Corvette on the other hand, there was a ton of take and give there. A new one, at that time, was selling for about 49k; the car went to the dealers for about 40. It’s the same thing for trucks and SUVs.

        • leprechaunshawn says:

          This would be reliable advice if you knew what the real invoice price is. Edmunds, Consumer Reports, KBB, ie – the internet – does not know the real invoice price. The real price that a dealer is willing to negotiate from is on the hard copy of the invoice that is usually in their business office or in the sales managers desk. This price is generally 1-2% higher than what the internet told you.

          The other thing to remember when negotiating the price of a car, you will not “win”. Why? On average, you might negotiate the price of a car 12-15 times throughout your lifetime. Your salesperson does that in a week. Experience is on his side.

          • RvLeshrac says:

            It isn’t hard to win. “I want this car for $XY,ZZZ.” “The best I can do is $YZ,XXX.” “Guess I’ll look elsewhere, then. Bye!”

            You win.

            A car is not some incredibly rare, one-of-a-kind, priceless artefact. One make/model of car in one colour is exactly the same as every other make/model of car in that colour. If the dealer on this side of town doesn’t want to meet my price, there are twelve more on the other side of town.

        • brettb says:

          When shopping for a car about a year ago, the AAA car buying service got us offers for $350 UNDER invoice for the car we wanted. Another dealer wanted our business more and we ultimately got the car for almost $700 under invoice.

          When I asked the dealer how they were able to do that, he told me if they hit certain sales goals, they get a bonus (or some other consideration) for the manufacturer. Sometimes that one extra car at the end of the month or quarter means a better bottom line even though it was sold at a slight loss compared to their other sales. (He was very clear that not everybody gets a deal like that. But $250-$350 under invoice was typical for most of the dealers suggested by the service for this particular car at that time.)

        • lilyHaze says:

          I’ve found that going on the edmunds forums has been helpful. Individuals list what price they paid on theirs cars in addition to what kind of upgrades they chose.

          I haven’t had to haggle with my past two cars. The first was in high demand and I went to a no-haggle price and got the lowest possible price at that point in time. The second I went to a high volume dealership and the salesperson was super nice and gave me the lowest price without having to fight for it.

  2. Cheap Sniveler: Sponsored by JustAnswer.comâ„¢ says:

    I took a class in college “Personal Finance”. One of our assignments was to get a discount on something. I learned a lot in that class; it should be required for every high schooler before they are realeased into the wild.

    “If you don’t ask, you don’t get”

  3. obits3 says:

    You give me, one dollar!

  4. c!tizen says:

    “my pistol thinks this is too expensive” works well… so I’ve heard.

  5. Blueskylaw says:

    I wouldn’t mind subscribing to Consumer Reports but I really don’t want to pay more than $5.00 a year. Think you can help me out with that?

  6. Bsamm09 says:

    HHGregg will discount a lot potentially. They work on commission strictly (I believe) so they will drop the price a lot. Last year Samsung 46″ 7000 series LED for $1250. I believe it was ~1750-2000 at the time

    • One-Eyed Jack says:

      That wasn’t my experience when trying to buy a computer at HHGregg last year. I had shopped with the sales guy for a while and then said I was going to Sam’s to check their prices because I knew they had a similar model for less. He shrugged and said he’d be there when I came back to buy the computer. I didn’t.

  7. iambeaker41 says:

    Last night after class, I went to KFC. They were about to close and offered me a 11 piece chicken meal for $6. I told them I would buy all their chicken for $6. The manager and I negotiated back and forth a bit. I drove away with 44 pieces of chicken for $10. Dinner is served for the next week!

    • edison234 says:

      Did you ask the manager to throw in a Double Down since you were buying in bulk?

    • Murph1908 says:

      I love this story.

    • ITDEFX says:

      umm…. you do know that chicken must have been drying out right? :(

    • Cantras says:

      Yep. We managed to accidentally make 6 fish sandwiches one day — computer popped it up for no reason we could find. Until they were gone? “Welcome to mcdonalds, we’ve got a buy one, get one free special on the filet o fish, how can I help you?”

      (I actually hate the suggestive sell, especially the pre-order suggestive sell, any other time. But tell me we have 30 extra pies and I’ll ask everyone if they’d like some. I don’t really know what the difference in my head is.)

    • StoicLion says:

      I did something similar when I negotiated extra food in a supermarket ready-made meal. The thing is I paused to think over going somewhere else and the lady doubled my portions for free. Sold!

  8. lolBunny says:

    I was shopping in Brookstone with my husband and we were purchasing about $200 worth of items. At the check out counter they had these nap brand stuffed bunnies (which I thought were cute) so we jokingly said “since we’re buying so much, how about throwing that bunny in for free” We had a good rapport going with the sales clerk, and so he obliged and gave us the free nap bunny. That was a good day :)

  9. RipCanO'Flarp. says:

    I do this ALL the time. Granted not so much for groceries or necessity items- but anything else is fair game and I usually get the price or discount I want.

  10. There's room to move as a fry cook says:

    Maybe I’m doing it wrong.
    In my experience it’s..

    Do ask, don’t get.
    Don’t ask, don’t want.

  11. There's room to move as a fry cook says:

    Maybe I’m doing it wrong.
    In my experience it’s..

    Do ask, don’t get.
    Don’t ask, don’t want.

  12. Cheap Sniveler: Sponsored by JustAnswer.comâ„¢ says:

    Amazing how pissy the shop owners attitudes / comments are on that article:

    “As someone who manages a small store in NYC, this tactic can actually get you thrown out of my store. Asking for a discount works when you are at a flea market but not in a retail store. …asking for a discount here is well….. just plain old TACKY. If you can’t afford my prices then get the hell out and kick your tires somewhere else!!”

    Why is it Americans won’t haggle, they just blindly accept the price they are given without question?

    • LadyTL says:

      Because so many of the store owners won’t haggle. They just say that’s the price, buy it or not.

      • c!tizen says:

        Then they bitch and complain when a big chain comes in and offers somewhat more reasonable prices that put them out of business. It’s the circle of retail hell.

        If you treat your customers right then most of them don’t mind paying a little extra to shop at your place instead of the retail giants.

    • humphrmi says:

      Spot on. I went to Europe and Asia a while back, and specifically Turkey and Greece where not haggling over price is considered barbaric. Well, at least bordering on impolite. The Americans in the tour (and by the way, I’m American) didn’t understand that buying an item involves sitting down, drinking some tea, discussing family, asking questions about the item, and most importantly haggling. If you don’t haggle, you’re considered stupid or uncouth. And we’re not just talking about big-ticket items, either. I bought lots of what would be considered “trinkets” and was expected to drink tea and haggle even for $10 items.

      • thewildboo says:

        That is incredibly time-consuming and annoying. I went to China a few years ago and had to haggle on everything. I hated it. Just tell me how much it is, and if I think it’s a fair price I’ll buy it. If not, I won’t, and if enough people agree you’ll lower the price. I shouldn’t have to play “guess the price”.

    • kobresia says:

      It cuts both ways, too. Shopping online is the best example, the most common form of “haggling” when you don’t ask for a discount is just going elsewhere, haggling with your feet.

      I generally don’t haggle all that much in a retail setting unless I know of a good reason to request a discount. For example, if an item looks to have been returned previously or is otherwise not the new, current-model, sealed-package sort of thing, the vendor knows it’ll probably be uglifying the shelf until it’s the last one left. Same with older models. Most vendors would probably be put-off by someone wanting to haggle over something that’s fresh, in-demand inventory, because there’s just not much reason to give-up a profit on one customer when there are plenty willing to pay full-price.

  13. lifesmyplaypen says:

    I’ll ask! I need about tree fiddy…

  14. Murph1908 says:

    When I was buying the engagement ring for my wife, I mentioned nonchalantly to the sales guy that I was considering driving to Deleware to purchase the ring, as the savings on sales tax would be worth it on such a high priced item. We then negotiated a price about 20% lower than what was marked. Gems are the biggest ripoff in retail, and I am sure he still made about 80% profit.

    When my wife and I were shopping for carpet for our new house, I casually stood up after the presentation and the price quote, and let the guy know we wanted to shop around a bit. The guy dropped the price significantly and we signed. When I told my wife that it was just a negotiating ploy, she was amazed. I had fooled her too, and she though we were walking out.

    Granted, both of these examples are places where price is usually negotiable. In any case, you just have to know your options and be ready to walk out to exercise the other option.

    • mcmunchkin says:

      I used to work in a jewelry store in the mall. The regular sales people are actually authorized to lower the price significantly. (In the 40% off range) Then there is a range below that where we have to pretend to call the manager to ask for more discount. There is a range below that (maybe 50% off? I don’t remember.) where we actually do have to call the manager to ask. It’s a huge scam. It’s not custom work by honest jewelers, it’s mass produced stuff. The managers typically know about stones, but the sales people rarely do, and they make up what they don’t know. You’re better off going to a place like Costco or a small local jeweler.

      • axhandler1 says:

        Not to mention the entire diamond industry is a scam. The big names like De Beers keep prices artificially inflated by buying up all the supply and keeping it stockpiled. If they were ever to release all the stones they have warehoused onto the open market, diamonds would be about as valuable as cut glass.

    • pecan 3.14159265 says:

      I always ask for a discount. Most of the time, though, when there are people who haggle, they tack on all these justifications for why their new price is doing you a favor – I hate those kinds of people the most. One of my favorite stores is a favorite because none of them do that – I ask for a discount, they consider it (and have ALWAYS given me a discount), and don’t say anything more about why I should buy it. They let me decide. I hate the people who give you a new price and act like you’d be a fool not to take it.

    • Red Cat Linux says:

      I do the same, but I never call it haggling.

      I really do mean to walk out. Since I suck at lying, that’s rather important in my case. I’ve done this at Best Buy, Sears, carpet places, Burlington Coats, and with the contractor who installed my windows.

  15. sirwired says:

    While many stores can offer a discount, it simply is NOT true that “everything” has two prices. Do not be surprised if the store simply states that the price on the shelf is what you pay. Some stores do not give discounts, and that’s the way it is. If you are an ass about it, some stores may rightfully toss you out.

  16. SnickerDoodle says:

    Hamleys is a big toy store, it may be the biggest toy store in the world, at least that’s what people in London told me. I needed a gift for my nephew, something not available at home. I hoped I could find something interesting and different for him here.
    I was right, I found a card game called Top Trumps. A simple game of choosing the best characteristic from a list and challenging your opponent, the highest score wins.

    The cards were not too expensive, about 6£ a set, one set would be good, I did get him other stuff too.

    As is my usual custom, I asked the cashier for a discount, Se pleasantly refused me. I tried again, What about a tourist discount? Again the answer was a polite “no” Not one to give up easily, I asked about a Canadian discount, again “no” OK, my last try, I asked for a cute discount, I am cute.

    This time I won, she told me that she would give me a 10% managers discount, at least that’s what she told me it was. I laughed and thanked her. In return I gave her one of my Canadian flag pins. That got me a smile, as usual. She thanked me this time.

    I managed to save a whole 60p on the deal, but it was worth it just for the fun of the game. Of course, I always ask for a discount.

    • Red Cat Linux says:

      That wasn’t the ‘cute’ discount, lad… that was the ‘cheek’ discount!

      ^_^

      • SnickerDoodle says:

        Of course it was me being cheeky, but it was fun and its still a fun story to tell.

        In the end, I did get a discount!

  17. MaytagRepairman says:

    Beginning in his early to mid 50′s my dad would ask for the senior discount wherever he went. Didn’t matter whether the store advertised a discount for seniors or not. He said he never worried what age they considered senior because no one ever asked to check his id.

  18. bnelson333 says:

    I do this a lot, even saving a few bucks here or there can really add up. First, it helps to shop mom-and-pop type shops instead of chains. But also, it will help if you give them a win in the transaction. For example, I needed new tires for my bike so I went to the local bike shop. Most people will only need 2, so I asked the guy what kind of deal he could give me if I bought 4 (I was actually looking to replace the tires on my wife’s bike also, but he didn’t know that) and he cut like 4 bucks off per tire. I saved 16 bucks and he sold 4 instead of 2 tires, win-win.

  19. Sardis says:

    Back in college when I worked retail would give out discounts to those who asked. Student, police, military, firefighter, one legged dog owners, or pretty much anybody who asked got 5% off even though there was no policy. I did make sure that they knew that it was unofficial and there was plenty of markup to cover it.

  20. HogwartsProfessor says:

    I’ll ask at the flea market, but I’ve never tried doing in in retail. I’ve made comments about how high something is priced, but they usually don’t go for it.

    One time at the flea market I saw a big Victorian picture of a house with people standing in front of it, in an old ornate frame that was probably worth more than the picture. I collect those and I really wanted it. It was priced at $60 and I didn’t really want to pay that. The person whose booth it was just happened to be in his other booth that day, so I walked over and asked him if he’d take $40. He agreed and I saved $20.

  21. Fjord says:

    I visited the tourist bazaar in Beijing not too long ago and let me tell you…some people there must’ve been studying theater. First you argue for 5 minutes then walk away…they proceed to chase you and give you really low price, as long as they make 2-3% back they won’t let you go.

    • Portlandia says:

      I know, the same thing in Morocco….There were times when I walked into a shop and something started at $100 and by the time i walked out it was $7 or $8.

    • I just blue myself says:

      This happened to me too while I was visiting a shopping centere in Hawaii. I wanted a purse but the lady wanted to charge me $30 so I walked away and with every step I took away from that purse, the lower the price would go. Ended up getting it for $6 in the end. My friend thought I did that on purpose but I had no idea what the hell I was doing, I just didn’t want to pay $30 for a purse lol.

  22. Scuba Steve says:

    I don’t haggle. Luckily, the internet provides me with everything I need for less than everyone else is paying.

  23. Rachacha says:

    Cell Phones. I was a long standing customer with my cell phone provider, ATT, and when I was looking to get a new phone many years ago, I shopped around. One carrier was offering 15% off because of where I was employed, and they were willing to give me the phone for free (ATT did not offer a discount and was selling the phone for $75). I called up ATT and told them the offer that the other provider was offering and that I wanted to stick with ATT, they gave me the phone for freee, and gave me a one time discount and 20% off my monthly bill. For years I have not changed that plan (even though I have upgraded my phone several times) because of the low price and the low minutes. Every time I upgrade they keep asking if I want to upgrade to 200 more minutes for $5 more, to which I reply that I don’t need the additional minutes as every month I have 200+ rollover minutes, and I have nearly 2300 roll over minutes in my “bank”.

  24. Sir Winston Thriller says:

    I used to be able to do this with Comcast every couple of years, but they flat out tell me no now.

  25. BigMacRanch says:

    Verizon gives a 15% discount on cell phone service for acitve duty and retired service members. Last time I got a new phone I asked if there was any way to reduce my bill and was informed of this discount. Gee, would have been nice to know 6 years ago when we started our service!

  26. shufflemoomin says:

    I’m living in Denmark and found Danes to be dicks when it comes to discounts. One store wouldn’t even give me a discount on a monitor that had been used for demonstration and sitting on the shelf. One other time I was buying some factory seconds from a store and when I even tried to haggle over the price of something they likely wouldn’t ever get another chance to sell they said they weren’t going to ‘stand and argue over price’. Not the country to try to save a few bucks and ironically one where things cost the most.

  27. DanHo says:

    I just mentioned how much I was about to spend and asked if they were willing to give me a discount on the items I was purchasing. Got a 15% discount which seems to be the going rate for most hardware stores.

  28. k8supergrover says:

    I’m a travel agent (don’t hate me!) and the vast majority of the time we can knock some dollars off, but sometimes we can’t. 95% of the time the only way that we can do this is by cutting into our commission. If we’re not making commission on something, then there’s usually no way we can lower the price. If It is an expensive vacation, there is always wiggle room. If it’s a $185 flight, chances are there’s nothing we can do.

  29. dnrobert24 says:

    Because Bed Bath and Beyond are forever sending out 20% off coupons, they have built into their computers an easy override so that any single item you purchase can be sold at 20% less than the sticker price, even without a coupon. You might need a manager, though. I’ve not had any success adding the 20% coupon on top of the 20% price reduction, however.

    • mbz32190 says:

      I hate those coupons. Stuff is still usually cheaper at Target anyway.

      Add A.C. Moore/Michaels/whatever craft store to the list. If they can afford to offer 50% off any one sale-item coupon every few days, there must be an enormous markup on that stuff.

  30. Geekybiker says:

    If I have a salesman rather than just a cashier, I’ll often ask for some sort of discount. Normally they have more interest in keeping you happy than just a person ringing you up.

  31. lucky13 says:

    It never hurts to ask! I got half off the price of an Ertl die cast model car at a car show in Denver last weekend just by asking if the booth owner was ready to take offers yet (about an hour before the show closed). I expected to haggle for 20-30% off so I was surprised when he immediately cut the price in half. Obviously, I took the deal.

    Some things (like real cars) you should always haggle for – I can’t understand these “no haggle” car dealers (or their customers, who I have NO sympathy for) that say they are giving you the best price up front on the sticker. If they refuse to negotiate a better price, I just walk away and they lose a sale.

    When shopping on the internet, your research is your haggling – I bought a TV wall mount a few weeks ago from buy.com because they were the only place that offered a lower price than everyone selling that specific mount (including free shipping). I saved $18 bucks with less than 30 minutes of research.

  32. Segador says:

    ask them, “What’s the best discount you can give me?” as many times as it takes for them to knock something off the price.

    So, be incessantly annoying everywhere you go, to both the salesperson and other shoppers, and get $2 off?

    Just what we need. Less polite shoppers.

    • Winter White says:

      The answer to that question is “0%.”

      Why people believe they should get a discount just for asking, I’ll never know. How about you decide if the asking price is worth it and if not, go somewhere else.

      The store doesn’t need your money if they don’t make any money on the deal…and there are an AWFUL lot of products out there that don’t have the margins idiot consumers think they do.

      If you think this ring is not worth $2300…I suggest you go try to make it yourself. And so on.

  33. Bronnibee says:

    Here’s how to get a discount at Kohl’s: Just act confused about a price and say that you’re sure the sign said it was a few dollars less. I used to work at Kohl’s, and at least two years ago, they had a “customer is generally right policy.” Basically getting and keeping customers is more important than making them pay full price. So, if a Kohl’s cashier rings up your $16.99 shirt and you say that the price is $13.99, you’ll usually get it. Now, if you get crazy and insist that a $40 shirt was marked down to $5, they’re probably not going to take your word, and will call another employee to do a price check. And if you do this with every item they won’t like it either! But you can absolutely ask for a few dollars off of something.

    Another Kohl’s tip: bring in a sale ad from the previous week, or the next weekend. Say that you were/are going to be out of town during the sale, and ask if you can get the discount now. They’ll usually say yes.

  34. sportsguy26 says:

    I have to say, as someone who has worked in retail I really hate suggestions like these. I have worked for two major retail operations and there is literally NOTHING I can do about prices. We have a product, it has a price and that is the price I have to charge. There is literally almost ZERO wiggle room to change it. All asking (especially continually asking) for a discount does is irk me.

  35. Siendra says:

    Maybe. I worked in sales for a long time and while it’s true most things have two prices, the fact is that YOU can’t afford the second one. Yes, it’s less expensive, but unless you’re planning to by 75 camcorders today, or activate 30 cellular lines you’re not getting it and I’m not wasting my time on elaborating as to why.

  36. Winter White says:

    If you’re going to do this, just ask for A discount. Not “the best” discount (why? do I look stupid and I’m just gonna give you 50% off because I like your tie?) because my answer to anyone who asks for “the best” discount will be “you get nothing” because you’re being presumptuous and rude.

    Also, don’t tell me you know the owner (you don’t), you shop here all the time (not in the three years I’ve worked here full time), you spend so much money here (we don’t consider one purchase 3 years ago to be a lot of money, despite how you might feel about it) etc. Just ask and quit with the theatrics. If I like you and you’ve been nice to me, you might get it, especially if I feel an item is overpriced. If you’re a dick and come in expecting a discount, loudly bitching about how overpriced everything is…sorry, the computer doesn’t allow me to give discounts.

  37. brownhb says:

    I had a friend who was getting a cable/internet/phone bundle. She decided she didn’t want the cable anymore as she never watched tv. So she called them up, asked them to drop it. They said since it was a bundle, it would cost the same even without cable. . .she haggled with them a bit, went online and found out they were offering an internet-only deal for new customers for very cheap. Mentioned it, sales person went to “talk to a manager”. . .when he came back he just knocked like $30 off her bundle bill.

  38. Gaianna says:

    Does a cash discount at the Dentist office count?
    I have no medical insurance so I always ask for a cash discount at the Dentist and other Medical places.
    I usually get anywhere from 10-20% off the price.

  39. czarrie says:

    Places will be more willing to give you a discount if they sell higher-margin, higher-priced items and are aiming at repeat business and/or not looking bad. That doesn’t mean you can walk to your local Citgo and demand cheaper gas — it’ll work more often than not as long as they still make money on it. Thus why you can talk to car dealer down close to the manufacturer purchase price, but probably not lower unless you’re doing financing through them. It’s also the same reason you’re probably not going to be successful haggling at Walmart.

  40. czarrie says:

    That’s not saying there aren’t times you might get something below the price they paid, if it benefits them overall. Loss leaders are an obvious example, and there might be times you can “create your own loss leader” in a sense, but the ultimate goal remains the same: to get you in there to spend money, and possibly/probably buy something else. The other time has to do with image control — although a lot of companies will go out of their way to silence a critic, which rarely works nowadays, others have smartened up and realized that a loss today towards one customer means -not- losing a thousand customers in a month due to aggregated bad publicity. Situations like that though tend to have to be a result of their own bad actions…ideally. Sometimes it’s also easy to shut up a very demanding, yet possibly insane customer by placating them this way. I don’t recommend going that route unless you don’t have a soul and care more about saving money than respect or ethics, but I know there are people who do this everyday and hold no shame in doing so.

  41. cSam says:

    My problem with this: people think that being a pill will get you more from retailers, when I’ve found that it’s the opposite. I work retail, and while there are people who bitch enough to get their way, being nice to the retail workers gets you more in the end. We want to help you more – I’m more likely to tell you about a better deal or discount if you’re polite to me than if I want you to leave.
    But the article has a point – ask, because you never know. We don’t officially offer military discounts, but if you ask for one, I might fudge with the system and give you the senior citizen discount (which we don’t give unless you ask either). But if a customer’s being rude to me? I have little compunction with just saying “No, sorry, we don’t offer that.”
    Case in point: a lady who wanted a discount on $2 socks because they had a smudge on them. I’m only authorized to give out 10% senior citizen discounts, so I told her I could offer her that. She sighed “fine” and then pulled out a $5 coupon for her whole transaction. When I told her she couldn’t use her coupon with a discount, the lady threw a FIT. Now, if I wasn’t already done with the lady and her attitude (and if the difference wasn’t 20 frickin cents), I might have tracked down my manager to see if we could do both. But there’s only so much I’m willing to do for people who make my job miserable.
    So when asking for discounts, be polite, or even nice. And despite the article’s advice, learn how to take “no” for an answer, and take it gracefully.

  42. FantomOptik says:

    It’s amazing how everyone seems to think that everything is negotiable. Some people tend to forget that the businesses that you are beating up over pricing are trying to earn a living and provide for their families. Profit margins are quickly decreasing as suppliers and shipping companies keep raising their prices. Eventually, if you beat up a business enough, that business will not be around anymore, thereby creating more unemployment and issues. I can’t understand why people think that they can dictate prices. Let me take money out of my pocket, which I worked many years with a lot of effort, that was to be used to feed and clothe my family so that you can feel like you are in control. Then brag to everyone about it. Then the media can tell everyone that EVERYTHING IS NEGOTIABLE. I bet that you would have a major issue if your employer came to you and said, “Hey, since everything is negotiable, how about you give me a discount on your wages.”. The people who walk into a business demanding a discount are the same ones who get offended when someone wants their goods or services discounted.

    Flame away. Just think beyond your own nose and think about how your actions affect others.