Which Retail Bank Has The Best Online Service?

Tom is moving here from New Zealand in a few weeks and he needs to find a bank. He writes, “I’ve checked out the major players, but the number one thing that’s turning me off is their online banking systems are horrible! I use online banking A LOT, so this is important to me. In terms of services I’d want, I need a debit card, and that’s about it. Maybe I’ve been spoiled, but this is what I’m used to.” He sent us a screen grab of his current bank’s online presence, and it’s quite attractive (see bigger screenshot below).

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He’s got U.S. citizenship, in case you were thinking of holding out on the good stuff.