If you were one of the conventioneers who got charged extra fees by the Westin Casuarina, we suggest you talk to your credit card company or contact The Coaching Center (according to the Houston Chronicle, the company’s president is refunding the charges directly to those affected). If you need contact info for management at the hotel, however, an anonymous tipster sent in a list of phone numbers and email addresses.
“I’ve seen your recent posts about the Westin Casuarina in Las Vegas and they are SPOT ON!” anonymous writes. He used to work there and does not have warm feelings for the management. He adds, “the property has several times barely escaped Starwood removing their name and flag (The Westin flag is the holy grail of Starwood properties).”
I hope this list of names and contact info is helpful…
Main Property Number – 702-836-5900
Executive Office Fax Number – 702-836-5991
*Note – all email accounts are first initial and last name @westinlv.com (John Doe = firstname.lastname@example.org)
Sig Ortloff – Hotel GM – o. 702-836-5930
David Smith – Casino GM – o. 702-836-5959
Sharron Salinas – Hotel GM Assistant – o. 702-836-5987
Luann Trimarchi – Casino GM Assistnant – o. 702-836-5992
Christoph Hoeflich – Asst. Hotel GM – o.702-836- 5965 – c. 513-373-9056
Asst. Casino GM – o. 702-836-5933
Stacy Houston – Director of Guest Services (Front Office Manager) – o. 702-836-5945
Hope they help!