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chase

Time to Human, Banks, Day 3

By consumerist.com April 19, 2006

The results of today’s benchmark test to see how long it takes banks’ live humans to pick up the phone.

Does the excitement ever stop?!?!

Previously: Time to Human thread.

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Tagged With: chase, key bank, mbna, pnc bank, sovereign bank, suntrust, us bank, wachovia, wells-fargo, bank of america, capital one, fidelity, commerce bank, time to human, csr, citibank, ing direct, washington mutual, hsbc, TOP, banks, bank one, customer service
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