Timothy wasn’t sure what to do when an extra Xbox360 landed on his doorstep, along with the one he had ordered for his girlfriend for Christmas. He figured Microsoft would recognize their mistake soon enough and send a packing slip for its return. But instead, he says he’s amazed at their response. [More]
xbox360
Microsoft Spreads The Holiday Spirit By Telling Me To Donate Extra Xbox At Their Expense
By 12.21.11
Halo 3 Limited Edition Xbox 360 For $199.99
By 9.8.08
Hot Topic seems to be selling Halo 3 Limited Edition Xbox 360 for $199.99, a price cut of $200. An insider tells us that select Hot Topic stores will have them on sale starting tomorrow, but I also spotted them on HotTopic.com. One of the guys at Kotaku says he bought one in-store this morning. I had no idea that Hot Topic even had video game systems, I guess they really do have the complete catalog to fill out your cool and alternative lifestyle.
Best Buy: Video Games Are Not Toys
By 1.5.08
Best Buy told Rob that his coupon for 25% off three toys did not apply to video games because video games are not toys. Sad and confused, Rob went home and searched for “toy” on Best Buy’s website. Hop across the jump to see what appeared.
6 Months Later, Reader Gets New Xbox After UPS Loses His
By 12.14.07
Dan, whose Xbox360 was “lost in transit,” spent the past six months trying to get either UPS or Microsoft to give him what he had paid his hard-earned money for, has finally succeed in his quest. After we posted his story (see Microsoft Presents: UPS And The Case Of The Vanishing XBOX 360) and he sent executive email carpet bombs (EECBs) to both UPS and MIcrosoft, they are shipping him a brand new Xbox360. We briefly spoke with Dan over IM about his harrowing journey…
Lawsuit: XBOX 360 Scratches Discs?
By 7.11.07
Brouwer said his Xbox 360 scratched two of his games, “Gears of War” and “Madden NFL 07,” and that Microsoft offered to replace the games for a $20 fee. He is seeking more than $5 million in damages, according to the court filing.
We’re assuming the $5 million is to replace everyone’s games (class action) and not just for him. This lawsuit deals only with disc scratching, an entirely separate issue from the “general hardware failure” that prompted Microsoft to extend the XBOX 360 warranty.
Best Of Xbox
By 5.16.07
“”I don’t care if you bought your console yesterday, we still show your warranty is expired.””
Xbox360 Tells Customer "I Am Laughing At You" And Hangs Up
By 5.11.07
Is Xbox360 like the most fault-prone device in the history of video gaming or what? As if in a deliberate attempt to add injury to insult to injury, Microsoft provided only a 90-day warranty, AND staffed their call centers with a goodly numbers of jerks. To wit, this recent conversation Richard had when trying to get his Xbox360 fixed under warranty repair:
The Xbox360 Fiasco
By 1.30.07
ata on his new Xbox360. Only problem is that it came without a controller. So he returned it to Walmart. The next Xbox he bought had the “ring of death” failure. Another return. He tested the next one in-store, and it was fine, only to return home and have it not work when he tried to play any games on it. So he returned everything to Walmart, including games, got all his money back, and bought everything a GameStop.
Get A Sweet Xbox360 Bundle This Weekend
By 10.9.06
UPDATE: The deal could be ready as early as Thursday or Friday, according to a reader who spoke with a different Fry’s Outpost rep.
UPDATE: Circuit City Ripping Off Xbox 360 Customers
By 9.5.06
On Friday, we noted an underhanded tactic Circuit City appeared to be foisting on unsuspecting Xbox 360 customers. A sign in their Newport Beach offered to charge customers $29.95 for a product upgrade they would get for free via Live Update or from a Microsoft patch CD.
Circuit City Ripping Off Xbox 360 Customers
By 9.1.06
Kotaku’s got the drop on another sleazy Circuit City in-store service. For $28.99, Circuit City will upgrade your Xbox360 so it’s backwards compatible with Xbox games. The problem is this already occurs if your Xbox360 is set up for Xbox Live. If you don’t have it connected to a phone line, Windows will also send you a patch disc for free.
