There’s definitely a Woot-Off going on up in this biznatch. [Woot] (Thanks to LadySiren!)
woot
Woot Wants You To Understand: You Will Get White Headphones
By 3.30.09
Do you remember Millard? He was the angry customer who demanded that Woot send him black iPod headphones to match his black iPod, and claimed to have been misled by the company. Woot is selling black iPods today and wants to make it very clear—”in case your monitor can’t display pictures, or you’re black-white colorblind”—you will receive white earbuds with your iPod. Sorry, Millard, Woot is still refusing to cooperate by inventing a black version of the Apple product.
By 3.26.09
../../../..//2009/03/26/wootcom-is-in-the-middle/
Woot.com is in the middle of a Woot Off. [Woot] (Thanks to Geoff and GitEmSteveDave)
Woot-Off Going On Now
By 2.18.09
Woot is having another one of their neato Woot-Off sales right now. This is when they go through a bunch of merchandise and just keep wooting off one thing after another instead of their usual one per day setup. Plus there’s two flashing emergency lights, which always makes things more exciting, I find. [Woot]
Woot! Replaces Shirt Stolen By The U.S. Post Office
By 1.23.09
Two weeks ago I wrote that Woot! hadn’t replaced a shirt stolen by the U.S. Post Office. Well, I was wrong. Unbeknownst to me, Woot! shipped out a brand new replacement shirt, just as I had requested.
The Post Office Stole My Woot! Shirt!
By 1.10.09
I ordered an awesome shirt from Shirt.Woot! How awesome? Awesome enough for the U.S. Post Office to tear it right out of the super-durable SmartPost package Woot uses to protect their shirts. The Post Office, bastion of empathy that it is, didn’t want me to miss my order completely, so they delivered my ripped empty package wrapped in an obnoxious “WE CARE” apology bag. Heartbroken, I tried emailing Woot for help…
Update: Woot Customer Demands Non-Existent Black iPod Headphones
By 10.20.08
Last week, Woot asked Consumerist readers what it should do about a customer who was irate that their black iPod came with white headphones, despite the fact that Apple does not make them. The post was notable for several reasons. One, I think it might have been the fist time we posted a complaint from a company. Two, with over 477 comments, I think we broke a new comment record on a single post. After carefully evaluating your responses, Woot has said they’ll offer Millard a full refund and send a box with a pre-paid shipping label to send the iPod back in. This is acceptable to me. As I’ve said in the past, it’s all about the money. Once you have your money back as a customer, there’s nothing to complain about.
Woot Customer Demands Non-Existent Black iPod Headphones
By 10.14.08
In what is probably the second-worst consumer complaint we’ve received, Millard is mad at deal-a-day site Woot because he bought a black iPod from them and it came with white headphones. He demands black headphones. Woot needs your help in solving this consumer crisis.
Quickest Measure Of Gustav's Negative Economic Impact: Woots Per Capita
By 9.3.08
UPDATE: Prompted by this post, Woot did their own post analyzing their internal data much more thoroughly.
Morning Deals
By 8.29.08
- Lenovo: Employee Pricing on ThinkPad and IdeaPad Notebooks, up to 42% off (login with passcode 536686)
- Woot: Sandisk Clip 2GB MP3 Player for $19.99
- Newegg: ESET NOD32 Antivirus Home Edition v3 for $14.99 (Best antivirus around, won’t slow down your computer)
Highlights From Dealhack
- Buy.com: Kingston 4GB USB 2.0 Portable Flash Drive $14 Shipped
- Hanes.com: Save 15% off Complete Order on All Clothing
- Vann’s: Sony FX820 Portable 8-inch DVD Player $150 Shipped
Highlights From Bargainist
- Amazon: Kitchen & Home Labor Day Sale: Save up to 65%
- Linens ‘n Things: BOGO 50% off bath furniture, more + 20% off coupon
- American Eagle: 40% off purchases coupon
Morning Deals
By 8.25.08
Highlights From Dealhack
- REI: Labor Day Clearance: Save up to 30% off Clothing & Gear
- Meritline: PQI 8GB SDHC Card now $25 Shipped & Other Discount
- Buy.com: Dynex DX-LCD32 32-inch LCD HDTV $480 Shipped
Highlights From Bargainist
- Kmart: Jeans, all apparel BOGO 50% off
- Hoover: Summer Canister Sale: Save up to 56%
- JC Whitney: Up to $40 off purchases coupon
Woot Treats Its Customers Nicely
By 10.29.07
We’re already fond of Woot for consistently having the most entertaining ad copy around, but a reader has reported that when they recently screwed up a large number of Zune orders—and not even in a terrible way—they shipped free $100 accessory kits to everyone who was affected, then sent out a frank email that explained the situation and guaranteed a full refund to anyone who still wasn’t satisfied. They handled the situation quickly and in a way that will likely prevent many customers from complaining or feeling cheated. And best of all, they were up front about the snafu and treated their customers with respect.
Meghann Will Ship Her Broken DVD Player Back
By 12.7.06
The people have spoken. Meghann will ship her broken DVD player, not make a video of her smashing it. Spoilsports.
What Should Meghann Do With Her Brokeass Woot DVD Player?
By 12.6.06
After Meghann pitched her woe about getting a Woot!ed DVD player that wouldn’t turn on, we tried to convince her to do ship it back to Toshiba.
Woot: Thanks for the Broken DVD Player
By 12.6.06
We’ve been a member of Woot since Feb ’05, but until the other day, we never saw anything we needed. Then our DVD player broke, and Woot had one, and it was like 40 bucks, and so we finally tried Woot!
