benpopken: How did the company track down which “Jessica” it was?
wirelines
Sprint To Customer: "Are You Nucking Futs?"
By 4.12.08
Reader Pam asked Jessica if she could port her landline to her mobile account, prompting the Sprint CSR to respond: “No, are you nucking futz?” Pam wasn’t expecting an abusive chat when she visited Sprint’s website to research a potential contract extension, but Jessica unexpectedly appeared with advice that wasn’t just rude, but also wrong.
