Here’s a helpful piece of advice for Kmart and Sears Holding Company as a whole: if you’re going to issue a coupon valid only for a few stores and post it on your Web site, don’t put the words “valid at all stores” on it. See, there is this thing called the “internet,” which people like to use to share coupons and deals. Customers printed out what looked like a perfectly valid coupon from Kmart’s site, then were treated like criminals and accused of fraud when they actually tried to use those coupons. [More]
when good deals go bad
Blogger Says National Car Rental Tried To Pull Deal Switcheroo
By 11.6.09
Christian personal finance blogger Peter chose not to turn the other cheek when he says National Car Rental tried to take away an unlimited mileage deal he and his wife signed up for when they went on vacation.
