Travelers who were planning on flying this week to or from areas affected by Hurricane Matthew, which is currently in the Caribbean and heading toward the U.S. East Coast, may find themselves changing their plans, and some airlines are ready to help by issuing travel waivers. [More]
waivers
AT&T Customer Service Rep Says Store Employees Are Commission-Chasing Liars
By 9.7.10
One of our readers just switched over from T-Mobile to AT&T, but he discovered that pretty much everything the salesperson promised him at the retail store turned out to be a lie. At least, that’s what the angry AT&T customer service rep told his wife when she called in to dispute her first bill. [More]
Going To The Doc? Be Sure You Don't Sign A Gag Order
By 3.4.09
Man, those online review websites sure can be harsh. Some doctors think they’re totally unfair! That’s why a neurosurgeon in North Carolina has started a business called Medical Justice. The Associated Press says the company provides waiver forms for docs to give to patients. If you sign it, and then post a review online that can be traced back to you, the doctor can use your signed form as proof that it must be removed.
Class Actions: T-Mobile's Mandatory Arbitration Clause Ruled "Unconscionable"
By 1.25.08
A class action lawsuit can proceed in Washington after the Ninth U.S. Circuit Court of Appeals ruled T-Mobile’s mandatory binding arbitration clause “unconscionable and unenforceable under Washington state law.”
The Devil Is In The Fine Print
By 10.25.06
Viacom workers have to agree that Viacom owns anything they ever make in the “universe,” in, “perpetuity.” Use of the Yahoo! Toolbar expressly prohibits use of the technology to operate nuclear facilities.
