Two months after Verizon revamped its unlimited data plans to severely throttle video, the wireless provider is once again tweaking the system, announcing that customers with “unlimited” data plans can finally watch all their videos in high-definition… if they’re willing to pay an additional $10/month for the privilege. [More]
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![Mike Mozart](../../consumermediallc.files.wordpress.com/2017/02/verizonwireless_dark.jpg?w=300&h=225&crop=1)
Verizon Gives Up, Decides It Doesn’t Want To Buy Comcast Or Charter After All
Ever since an openly business-friendly administration stepped into the White House, analysts and investors have been pushing for Verizon to merge with a cable/internet giant like Comcast or Charter. And the telecom titan’s CEO has even indicated his interest in a corporate marriage of convenience with a massive cable or media company. But now the company says it has no immediate plans to wed. [More]
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Here’s The Stuff You Really Want To Know About Apple’s New iPhone 8 And iPhone X
It’s been rumored for months, and recently leaked in detail but finally, confirmation day has come: Apple announced new iPhones and a slew of other stuff today at an event in Cupertino.
[More]
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Here’s How Wireless Companies Are Offering Help To Customers In Hurricane-Ravaged Areas
In the wake of Hurricane Harvey, wireless networks are experiencing outages, leaving some customers without reliable cellphone service. The four major providers are now stepping up to offer help by way of waiving service fees or offering extra data. [More]
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Verizon Changing Up Unlimited Data Plans Again, Begins Throttling Video For All Users
Verizon hopped (back) on the unlimited data train in February, joining all of its national competition in doing so. But six months later, as the dust has settled, those plans are getting some tweaks — and every Verizon Wireless customer is getting their video throttled as a result. [More]
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Customer Records For Millions Of Verizon Subscribers Exposed
It’s a day ending in the letter “Y,” so we’re not surprised that yet another breach of customer information is making the news: In the latest, a cyber security firm says information for at least 14 million Verizon residential and small business wireline customers was found on an unsecured web server, allowing anyone on the Internet to access it. Verizon says that figure was closer to six million customer records. [More]
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Sprint Offers Free Year Of Unlimited Service To Verizon Users. What’s The Catch?
In a bid to lure customers from Verizon Wireless, Sprint is now offering a free year of its Unlimited service for anyone who makes the switch. But with all such “free” offers, there are costs involved. [More]
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T-Mobile Will Pay Off Verizon Customers’ iPhones If They Switch (And Pay For Insurance)
T-Mobile is once again trying to lure away customers from a bigger wireless provider, this time offering to pay off the remaining iPhone (or Google Pixel) payments for Verizon customers willing to jump ship… and also willing to toss away $15/month on insurance. [More]
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AT&T Tweaks Unlimited Data Plan To Better Compete With Verizon, Sprint, T-Mobile
It’s been two weeks since Verizon’s surprise announcement that it was bringing back unlimited mobile data plans kicked off a huge flurry of activity, with all four national carriers introducing or improving their own offerings. But a point-by-point comparison of all four left many folks wondering: Is AT&T even trying? AT&T apparently wondered that too, and so is tweaking their plan once more. [More]
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Confused By All These New Unlimited Mobile Data Plans? Here’s What’s Up
It’s amazing what competition can do to a marketplace: In the span of a week, all four national wireless carriers have either introduced, enhanced, or dropped prices or restrictions on unlimited data offerings for mobile customers. But that’s a lot of change all at once — so what does it mean for you, the actual subscriber? [More]
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T-Mobile Fires Back At Verizon, Improves Its Unlimited Plan
This is why competition is good for consumers: On the heels of Verizon’s surprise announcement yesterday that it’s bringing back unlimited data options, T-Mobile, refusing to be outdone, boosted its own offering. [More]
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Surprise! Verizon Wireless Bringing Back Unlimited Data Plans
Once upon a time, when smartphones were a brand new idea and 4G was still a glint in an engineer’s eye, Verizon offered its customers unlimited monthly data plans. For many years now, though, the company has been trying every trick it can to squeeze its remaining grandfathered unlimited-data customers off their plans. It looked for all the world as though Verizon had well and truly abandoned unlimited data to the era of Blackberry and “Gangnam Style”… until late last night when Verizon announced, surprise! Unlimited data is back. [More]
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Comcast Says It Will Launch Wireless Service In “Middle Of The Year”
Comcast had a lot to brag about this morning when it unveiled its latest quarterly earnings: revenue is up; cord-cutting has stalled (for now); and the company’s share price is high enough for a split, doubling the number of shares to more than 4.7 billion. But the question on a number of investors’ lips today was “When is Comcast launching its wireless service?” [More]
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Verizon Kicking Another Round Of Data Hogs Off Grandfathered Unlimited Plans
Back in July, Verizon made a move to limit its remaining unlimited data customers, telling them to switch to a limited plan or have their lines disconnected. Now, inside sources report that another round of cuts is underway, this time booting customers who use 200 GB or more in mobile data every month. [More]
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Verizon Won’t Explain Confusing Ad Data Policy On NFL Mobile Streaming
If you’re a Verizon Wireless customer, you may have taken advantage of the carrier’s promotion that allows you to stream local football games via the NFL Mobile app without eating away at your monthly data allotment. However, you might not have noticed that the commercials you watch during those games do count against your data limit — at least initially. It’s confusing to some Verizon customers, and the nation’s largest wireless provider won’t explain why it’s not more straightforward. [More]
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Apple Intentionally Keeps Verizon iPhone 7 From Reaching Max Speed, To Match AT&T
You would think an iPhone 7 is an iPhone 7, right? Apple’s famous for making one consistent device that’s the same inside, and works the same way, from carrier to carrier. So it’s a little surprising that one carrier’s version of the phone actually could work faster than another’s… and even more surprising that Apple’s set it up not to perform as well as it can. [More]
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Verizon Wireless Agrees To Wipe Out Non-Profit’s $20,300 Data Bill
After the Federal Communications Commission saw a huge spike in complaints from Verizon Wireless customers reporting mysterious data overages, the carrier has apparently started offering refunds. In one case, that means canceling a non-profit’s $20,300 bill for using 1,300GB of data — on a single phone, in one month. [More]