Reader Rob has cc’d us on the Executive Email Carpet Bomb that he launched on Verizon due to the fact that he has been unable to get them to send him a bill. Each month (for the past 3 months) Verizon has been deducting random amounts of money from his checking account, and when he asks them to send him some sort of bill (electronic or paper) they assure him they will — and then they don’t. By his calculations, Verizon has overcharged him $117.68 over the last three billing cycles.
