Sean booked a flight on United Airlines, US Airways, but had found the flight through travel übersearch site Kayak. He learned the hard way that there may be an occasional bug in the system: he says that even though he did everything correctly, his flight was booked on the wrong day. He learned the hard way that when this happens, you’d better notice quickly: there’s only a 24-hour window to call about the error before the airline will just keep your money forever. They’re called “non-refundable” tickets for a reason, after all. [More]
usairways
Flight Somehow Booked For The Wrong Day? Call To Fix It Right Now
By 8.13.12
EECB Forces US Air To Help Stranded Marine With Dying Grandmother, But Not In Time To Say Goodbye
By 9.4.07
subject Distressing travel not yet completed
Stroke? For Refund, Prove It
By 9.11.06
Khanh’s mother had a stroke, preventing her from her from using an AmericaWest ticket for a Las Vegas vacation. He’s trying to help her get a refund but it experiencing one of those key locked in the safe conundrums. His travel agent tells him to call AmericaWest. The airline tells him to call his travel agent. What to do, he asks?
