unordered merchandise

me and the sysop

Reminder: If A Retailer Sends You Something You Didn’t Order, You Can Keep It

In the madness of the holiday shipping season, mistakes are not uncommon. Sometimes, lucky shoppers find themselves on the winning end of those mistakes, like when you get 99 extra knives or when a retailer sends four iPods instead of one. So what’s an honest consumer to do? [More]

Louis Abate

Amazon Sends Me Someone Else’s Order. Why Don’t They Care If I Send It Back?

In the midst of all the shopping on Black Friday, Cyber Monday, Giving Tuesday, Wet and Wild Wednesday, Thanksgiving 2.0 For People Who Were Out Of Town Or In The Hospital Last Week Thursday, and Black Friday All Over Again Because Why Not?, there are oodles of Amazon packages landing on shoppers’ doorsteps. In some rare cases, those packages might end up on the wrong doorstep, so why does Amazon not seem terribly concerned about getting those items back? [More]

Let’s Review: If You Didn’t Order It, You Don’t Have To Pay For It Or Send It Back

Let’s Review: If You Didn’t Order It, You Don’t Have To Pay For It Or Send It Back

Andrew subscribes to Popular Photography magazine, and was annoyed to receive an instructional DVD in the mail. Not because he’s a pro photographer and already knows his way around a DSLR, but because he didn’t order it. “I was just going to throw it out,” he writes. “thankfully I didn’t.” Why is that? Andrew frets that they would have charged him for it if he just tossed it out. But they can’t. [More]