According to federal regulations, airlines “shall not limit its liability for provable direct or consequential damages” to less than $3,300 per passenger. Someone should have told that to Delta, which was recently slapped with a $100,000 fine by the Dept. of Transportation for distributing pamphlets telling customers something very different. [More]
unemotional baggage
Unrefunded $25 Checked Bag Fee Turns Into $5 Million Lawsuit For American Airlines
By 7.23.10
American Airlines was the first of the major airlines to start tacking on fees for checked bags, and now its the first airline to face a class action lawsuit over the fees from a ticked-off passenger. And it all started over one piece of lost luggage. [More]
Your Complete Big-Ass Guide To Annoying Airline Fees
By 7.14.10
As reported earlier today, the Government Accountability Office thinks airlines could do a lot more to be transparent about the fees they charge. And buried about 45 pages deep in the GAO’s report are two very helpful tables detailing fees for checked bags and other items that U.S.-based airlines charge extra for. [More]
7 Tips For Saving On Airline Baggage Fees
By 7.2.10
The other day we wrote about the new UPS Luggage Box, which gives users the option of checking, carrying-on or shipping your baggage for your plane trip. But over at MSNBC, they’ve come up with a whole list of ways to not get beaten down by the baggage fee system. [More]
UPS Wants To Replace Your Luggage With Their Luggage Box
By 6.30.10
As checked baggage fees continue to rise — and with nickel-and-dime carriers beginning to charge for carry-ons — it’s becoming more and more popular for air travelers to ship some of their belongings directly to and from their destinations. Now, UPS has taken it to the next level, introducing a cardboard suitcase that gives you the options of checking, carrying-on or shipping. [More]
