When you haven’t had phone service for several days and all you want is for someone at the phone company to tell you when it will finally be fixed, it’s not a good idea for a customer service rep to try to A) try to tell you about the benefits of its pay-TV service; and B) be a smartass about it. [More]
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Denny's Really Wants You To Follow This Taiwanese Twitter Account
Most chain restaurants have gotten into the social networking game in recent years, pushing customers to their Facebook and Twitter pages for news, deals, contests and the like. But Denny’s is looking to create a paradigm shift, using valuable menu space to direct customers to a Twitter account written in Chinese and having nothing to do with any of their delicious breakfasts. [More]