A few weeks ago, we shared the news that AT&T was delaying adoption of the WiFi calling feature in the new version of Apple’s operating system for mobile devices. The carrier said that it was awaiting FCC approval of the feature, which other carriers have enabled already. Now AT&T has tattled to the FCC on those other carriers, pointing out that they should be waiting for approval too. [More]
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AT&T Delays Launch Of WiFi Calling Feature For iPhones
By 9.17.15
AT&T customers who were anticipating the launch of a WiFi calling feature on iPhones will have to wait a bit longer: though the carrier had expected to roll out the option to iPhone users with the recently released iOS 9, it now says it’s going to take a little more time to deploy it, while it waits on approval from the Federal Communications Commission. [More]
Citibank Demands That Hearing-Impaired Customer Call Them, Hangs Up When She Does
By 2.24.14
Kerry has lost her hearing as an adult, and you can’t call her on the phone. This seems pretty self-explanatory, but apparently it isn’t. At least not to Citibank. They want Kerry to call them to verify a suspicious transaction, but hang up on her whenever she calls. [More]
Wells Fargo Keeps Hanging Up On Your Deaf Grandmother
By 6.16.09 — Updated: 2.24.14
Rachel’s 86-year-old grandmother was a loyal Wells Fargo customer for more than thirty years. She’s been forced to take her business to a new bank because Wells Fargo representatives refuse to talk to her.
