The holiday season is so crucial for Toys ‘R’ Us that the toy mega-chain made sure to file for Chapter 11 bankruptcy well before the shopping season kicks off, yet promised not to close any stores before the end of that crucial season. However, in its quarterly earnings report, Hasbro, the country’s second-largest toymaker, says that the retailer’s bankruptcy will affect its own earnings for the rest of this year. [More]
toy companies
Melissa & Doug's Sky High Customer Service
By 10.11.08
The Melissa & Doug toy company helped Tracey’s daughter pick up the pieces after she accidentally crashed her month-old block plane into the ground, breaking off the metal pin that held the wheels together. Tracey emailed Melissa & Doug to warn them that the broken pin could potentially cause a choking hazard. She quickly heard back from Chris, who told her that she could either receive a replacement toy or pick out a new one. Just in case something wasn’t in stock, he said, Tracey should pick out two toys…
