If you’re one of the 1.1 million people who use SunCom Wireless, welcome to T-Mobile. According to the Wall Street Journal, T-Mobile purchased SunCom for $1.6 billion and will take over net debt of $800 million. In doing so, T-Mobile increases its subscriber base and its network capacity.
tmobile
Which Cellphone Company Is Best About Fighting Text Message Spam?
By 9.14.07
Cellphone text message spam is still rare, but annoying, especially as each one usually costs you. If you’re experiencing a deluge, often the only way to fight it is to turn off text messaging entirely, but which providers let you?
T-Mobile Refuses To Process Your Credit Card Order, Then Processes It Anyway… After You've Gone To Another Company
By 8.29.07
T-Mobile refused to process reader Lucas’ girlfriend’s credit card because she couldn’t verify some of her personal information (she’s moved a lot and doesn’t remember the addresses of old dorm rooms, ect.). After she was rejected she went to another company for her phone… only to find that T-Mobile decided to process her order.
iPhone Unlocked For Use With Other GSM Carriers
By 8.24.07
Ars Technica is reporting that the iPhone has been unlocked. Good news for those of you who wanted to use it with T-Mobile or a foreign GSM carrier.
Is AT&T Crippling The Blackberry So It Doesn't Make The iPhone Look Bad?
By 8.16.07
Over at Blackberry Cool they’re claiming that an AT&T insider told them AT&T had bullied RIM into crippling the Blackberry’s GPS features so it wouldn’t make the iPhone look bad in comparison.
T-Mobile And The FCC Tell You To Reply To Txt Msg Spammers
By 7.31.07
Crissy received some txt message spam on her cellphone and was understandably annoyed because incoming txt messages are not included in her package with T-Mobile.
T-Mobile Announces Wi-Fi Enabled Calling For $10 A Month
By 7.5.07
David Pogue of the NYT has written a gushing article about T-Mobile’s new WiFi enabled calling feature:
It’s called T-Mobile HotSpot @Home, and it’s absolutely ingenious. It could save you hundreds or thousands of dollars a year, and yet enrich T-Mobile at the same time. In the cellphone world, win-win plays like that are extremely rare.
Recording Of Tmobile Trying To Prevent Matt Haughey From Cancelling For An iPhone
By 7.2.07
Listen to the valiant attempt a T-mobile retention rep makes to keep Matt Haughey, Metafilter creator, from canceling and switching to an iPhone.
CA Judges Issues Opinions That Tmobile's Mandatory Arbitration Agreements Are "Unconscionable" And "Not Enforceable"
By 6.28.07
A California judge issued an opinion that Tmobile’s contract terms forcing customers to go into arbitration instead of being able to sue were, “unconscionable and therefore not enforceable,” reports BoingBoing.
Tmobile To Receptionless Customer: "One Bar Is Good Enough To Make Calls"
By 6.28.07
subject Ludicrous customer service from T-Mobile
Cancel Time! T-Mobile Rate Change Starts Today
By 6.1.07
A T-mobile text message rate change that just went into effect means that customers can cancel their contract without early termination fee.
Raised Txt Msg Rates, Got Until May To Cancel, But The Change Doesn't Happen Until June, So You Can't Use It To Cancel. Funny How That Works.
By 5.22.07
Joseph wanted to cancel his T-mobile contract over their raise in the text-message rates. Legally, this material change of contract voided his previous contract, but T-mobile still wanted to charge him an early termination fee.
Confirmation: GrandCentral + TMobile = Cheap Incoming Phone Calls
By 5.9.07
You can get cheap calls on your T-mobile plan by hooking it up with Grand Central, reader Noah’s T-mobile bill confirms.
Save With Tmobile Employee Friends And Family Discount Program
By 5.1.07
Like Sprint, Tmobile also has an employee referral discount program. You can get savings on new plans and service cellphones by going to t-mobile.com/friendsandfamily or calling 1-866-646-4688 and mentioning promo code 4450TMOFAN.
Cellphone 911 Is Crappy At Locating You
By 4.23.07
If you’re calling 911 from your house, use your land-line. If you don’t have one, be prepared to give your address or location to the 911 operator. Why? From USA Today:
Owing to limitations in Emergency-911 technology, the dispatcher probably won’t be able to pinpoint your location. Unless you can get to a pay phone — not an option in this case — you’ll probably have to give the dispatcher detailed information about your location so emergency personnel can find you.
Increased Call Volume Following Virginia Tech Tragedy Caused Wireless Outage
By 4.18.07
The inability of students and others at Virginia Tech in Blacksburg, Va., to make cell phone calls during the April 16 shooting tragedy added to the chaos surrounding the events of the day, students and others have reported in media interviews.
According to the article, Verizon is the only wireless carrier admitting to call blocking during the emergency. Cingular claims to have experienced higher volumes but no service interruptions.
Cancel T-Mobile With No ETF Thanks To Txt Msg Increase
By 3.22.07
T-mobile has confirmed that starting in June, there will be a increase in text messaging rates for users who do not subscribe to a text messaging plan. As Consumerist readers well know, this means that if you don’t have a text messaging plan the rate hike constitutes a materially adverse change and you have the legal right to terminate your contract with no ETF per T-Mobile’s Terms and Conditions.
