tip shaming

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5 Reasons Restaurants Should Think Twice About Shaming Bad Customers

Running a restaurant — which is often a narrow-profit, high-risk operation with frequent staff turnover — is not easy, and those employees and owners who do work hard sometimes feel like they only hear complaints from customers. So it’s not entirely surprising that some restaurant folks choose to use social media to shame bad customers, especially those who don’t tip well. [More]