FCC, Justice Department Approve Charter / Time Warner Cable Merger

FCC, Justice Department Approve Charter / Time Warner Cable Merger

Second time’s the charm: where Comcast failed, Charter has succeeded. Time Warner Cable officially has its buyer as of today.

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Customers Say Time Warner Cable Failing To Honor $300 Gift Card Promo Deal

Dangling a free prepaid gift card in front of folks’ faces is a time-honored method of getting people to switch services. But a number of cable customers who switched to Time Warner Cable because of the promise of a $300 gift card say the pay-TV provider has yet to make good on the promotion.
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The TWC/Charter Merger Looks Likely To Happen — And Soon

The TWC/Charter Merger Looks Likely To Happen — And Soon

What Comcast spent more than a year failing to do looks to be a victory in the making for Charter: As the Washington rumor mill has it, the three-way mega-cable-merge of Charter, Time Warner Cable, and Bright House Networks could get through a major hurdle and gain approval by the end of the week. In other words, it looks like this one’s going to happen.

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HBO, CNN Concerned Time Warner Cable/Charter Merger Will Harm Streaming

The proposed merger of Charter, Time Warner Cable, and Bright House would create the second-largest cable company behind Comcast, at a time when it’s possible to access most of the content that was once exclusive to cable TV through streaming services. Yet the company that brings you HBO and CNN is concerned that a larger, stronger Charter might work to hold back progress in streaming video, the main competition for its cable service. Time Warner filed its concerns with the Federal Communications Commission. [More]

The Consumerist Guide To Understanding Your Time Warner Cable Bill

The Consumerist Guide To Understanding Your Time Warner Cable Bill

When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast. Up now: Time Warner Cable. [More]

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Did Net Neutrality Kill Broadband Investment Like Comcast, AT&T, Verizon Said It Would?

Last year, when the FCC was preparing to vote on the new Open Internet Order (aka “net neutrality”) and its reclassification of broadband Internet as a vital utility, virtually the entire telecom and cable industry claimed this change would ruin investment and slow innovation. But a look at the year-end financial figures for the biggest naysayers casts a lot of doubt on these dire predictions. [More]

Coalition Forms To Fight “Mega Cable” Merger Between Charter, TWC, & Bright House

Coalition Forms To Fight “Mega Cable” Merger Between Charter, TWC, & Bright House

Last year a group of unlikely allies came together to create the coalition called Stop Mega Comcast to, well, stop the creation of the Comcast-Time Warner Cable mega company. This year, a similar group of improbable allies have come together to oppose the latest big-cable merger between Time Warner Cable, Charter, and Bright House Networks.  [More]

Poll Sponsored By Charter Says Charter Is Great, More Charter Greater

Poll Sponsored By Charter Says Charter Is Great, More Charter Greater

Charter is still pushing very hard to get their pending three-way merger with Time Warner Cable and Bright House Networks approved by the FCC and Department of Justice. To that end, they’re happy to push any available evidence that they are not only great, but also working for the public interest. And what better way to gather that evidence than to sponsor their very own poll looking for it?

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Time Warner Cable Raising Rates In New York After State Okays Merger With Charter

Time Warner Cable Raising Rates In New York After State Okays Merger With Charter


Earlier this month, New York state regulators gave their blessing to the pending $55 billion merger of Time Warner Cable and Charter Communications. What better way for TWC to celebrate than by jacking up rates for current cable and Internet customers in the Empire State?. [More]

TWC has updated its VoiceZone site to include the option of turning Nomorobo on or off with a click.

Time Warner Cable Integrates Robocall-Blocker Into Telephone Service

While traditional phone companies have been reluctant to integrate available call-blocking technology to help consumers avoid unwanted “robocalls,” some six million Time Warner Cable customers will now be able to turn on a free feature that can cut down on these telephonic annoyances. [More]

(PROLyman Green)

Time Warner Cable Warns 320,000 Customers Their Email & Passwords May Have Been Breached

Hundreds of thousands of Time Warner Cable customers received alerts this week telling them to change their email passwords after law enforcement officials notified TWC that hackers may have gotten their hands on this sensitive information.
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2015: By The Numbers

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While 2015 didn’t smash as many records for “terrible things that can happen to consumers in a single event” as 2014 — what with last year’s GM recall, Sony hack, and the like — we still had rather a lot go on in the last 365 days. Here’s a run-down of the numbers from 2015.

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Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes.

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A screengrab of the InternetHealthTest.org test results.

New Yorkers: Here’s How To Help Make Sure You Get The Internet Speed You Pay For

Back in October, New York Attorney General Eric Schneiderman sent letters to three of the state’s biggest broadband providers — Time Warner Cable, Cablevision, and Verizon — seeking information about the connection speeds they market to consumers and the speeds they actually deliver. Now, the state is asking for consumers’ help in seeing if these Internet service providers are being honest. [More]

Time Warner Cable Says It’s Resolved Outages That Kept Midwestern Customers From Shopping On Cyber Monday

Time Warner Cable Says It’s Resolved Outages That Kept Midwestern Customers From Shopping On Cyber Monday

The time has come — you’re off work, your computer is all fired up and ready to deliver those Cyber Monday online shopping deals… or at least, you thought it was, but it won’t connect to the internet. No deals for you. That’s the experience many Time Warner Cable customers had last night, with many in the Midwest reporting widespread outages.

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Time Warner Cable’s Cable-Free Cable Is Still Basically Cable, Just On A Roku

Time Warner Cable’s Cable-Free Cable Is Still Basically Cable, Just On A Roku

Reports dropped a couple of weeks ago that Time Warner Cable was planning to roll out a cable-free streaming option to bring in more TV subscribers. The company has now confirmed that they’re definitely doing that… but not in as flexible a way as consumers had hoped.

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Charter/Time Warner Cable Merger Plan Great For Everyone, According To Charter

Charter/Time Warner Cable Merger Plan Great For Everyone, According To Charter

A couple of weeks ago, the FCC collected everyone’s comments about why Charter should or should not be allowed to go through with buying Time Warner Cable and Bright House Networks in one massive merger. The next step in the process is for Charter to get to respond as to why they think the yea-sayers are right and the nay-sayers are wrong, and they submitted that response this week.

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Time Warner Cable Launching Pilot Program To Sell Cable-Free Cable To Cord-Cutters

Time Warner Cable Launching Pilot Program To Sell Cable-Free Cable To Cord-Cutters

As it has often been foretold, so it is coming to pass: another major cable company is planning to sell cable-free, internet-based cable to its cord-cutting customers, starting with a pilot program in New York City.

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