Last year, when the FCC was preparing to vote on the new Open Internet Order (aka “net neutrality”) and its reclassification of broadband Internet as a vital utility, virtually the entire telecom and cable industry claimed this change would ruin investment and slow innovation. But a look at the year-end financial figures for the biggest naysayers casts a lot of doubt on these dire predictions. [More]
Last year a group of unlikely allies came together to create the coalition called Stop Mega Comcast to, well, stop the creation of the Comcast-Time Warner Cable mega company. This year, a similar group of improbable allies have come together to oppose the latest big-cable merger between Time Warner Cable, Charter, and Bright House Networks. [More]
Charter is still pushing very hard to get their pending three-way merger with Time Warner Cable and Bright House Networks approved by the FCC and Department of Justice. To that end, they’re happy to push any available evidence that they are not only great, but also working for the public interest. And what better way to gather that evidence than to sponsor their very own poll looking for it?
Earlier this month, New York state regulators gave their blessing to the pending $55 billion merger of Time Warner Cable and Charter Communications. What better way for TWC to celebrate than by jacking up rates for current cable and Internet customers in the Empire State?. [More]
Hundreds of thousands of Time Warner Cable customers received alerts this week telling them to change their email passwords after law enforcement officials notified TWC that hackers may have gotten their hands on this sensitive information.
For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes.
Back in October, New York Attorney General Eric Schneiderman sent letters to three of the state’s biggest broadband providers — Time Warner Cable, Cablevision, and Verizon — seeking information about the connection speeds they market to consumers and the speeds they actually deliver. Now, the state is asking for consumers’ help in seeing if these Internet service providers are being honest. [More]
Time Warner Cable Says It’s Resolved Outages That Kept Midwestern Customers From Shopping On Cyber Monday
The time has come — you’re off work, your computer is all fired up and ready to deliver those Cyber Monday online shopping deals… or at least, you thought it was, but it won’t connect to the internet. No deals for you. That’s the experience many Time Warner Cable customers had last night, with many in the Midwest reporting widespread outages.
A couple of weeks ago, the FCC collected everyone’s comments about why Charter should or should not be allowed to go through with buying Time Warner Cable and Bright House Networks in one massive merger. The next step in the process is for Charter to get to respond as to why they think the yea-sayers are right and the nay-sayers are wrong, and they submitted that response this week.
As it has often been foretold, so it is coming to pass: another major cable company is planning to sell cable-free, internet-based cable to its cord-cutting customers, starting with a pilot program in New York City.
It’s a pretty basic tenet of American commerce: if someone advertises something to you at a certain price, they actually have to provide you that thing at that price. Like, for example, a broadband internet connection: if a company like Verizon, Cablevision, or Time Warner Cable says it will give you a connection of a certain speed, it’s supposed to make good. But in one sate, the top legal office thinks the ISPs may not be making good on their claims, and wants to know what’s up.
The three-way Charter/Time Warner Cable/Bright House merger hit one of its major milestones this week, as the first deadline for filing comments with the FCC has come and gone. As one might expect, consumer advocates and competing businesses are less than thrilled with the major merger plan.
While Time Warner Cable’s current merger à trois with Charter and Bright House is getting significantly less attention than TWC’s recent failed fling with Comcast, but these nuptials aren’t without their detractors. [More]
Once again, a company is attempting the tactic of being honest about the public perception of its awfulness. This time, it’s Time Warner Cable, which really wants customers — most of whom have no other choice for broadband service — to believe it gives one little bit about their satisfaction. [More]
Comcast spent a year and a half, and untold millions, pushing for regulators to approve its $45 billion acquisition of Time Warner Cable. And then, when regulators said they would try to block the deal, the mega-merger evaporated. You might expect Comcast executives would still be stewing about their failed attempt to take over most of the cable and broadband service for both New York and Los Angeles, but at least one C-level suit at the company is trying to put it behind him. [More]