Second time’s the charm: where Comcast failed, Charter has succeeded. Time Warner Cable officially has its buyer as of today.
Dangling a free prepaid gift card in front of folks’ faces is a time-honored method of getting people to switch services. But a number of cable customers who switched to Time Warner Cable because of the promise of a $300 gift card say the pay-TV provider has yet to make good on the promotion.
What Comcast spent more than a year failing to do looks to be a victory in the making for Charter: As the Washington rumor mill has it, the three-way mega-cable-merge of Charter, Time Warner Cable, and Bright House Networks could get through a major hurdle and gain approval by the end of the week. In other words, it looks like this one’s going to happen.
The proposed merger of Charter, Time Warner Cable, and Bright House would create the second-largest cable company behind Comcast, at a time when it’s possible to access most of the content that was once exclusive to cable TV through streaming services. Yet the company that brings you HBO and CNN is concerned that a larger, stronger Charter might work to hold back progress in streaming video, the main competition for its cable service. Time Warner filed its concerns with the Federal Communications Commission. [More]
When you sign up for services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be 30-40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast. Up now: Time Warner Cable. [More]
Last year, when the FCC was preparing to vote on the new Open Internet Order (aka “net neutrality”) and its reclassification of broadband Internet as a vital utility, virtually the entire telecom and cable industry claimed this change would ruin investment and slow innovation. But a look at the year-end financial figures for the biggest naysayers casts a lot of doubt on these dire predictions. [More]
Last year a group of unlikely allies came together to create the coalition called Stop Mega Comcast to, well, stop the creation of the Comcast-Time Warner Cable mega company. This year, a similar group of improbable allies have come together to oppose the latest big-cable merger between Time Warner Cable, Charter, and Bright House Networks. [More]
Charter is still pushing very hard to get their pending three-way merger with Time Warner Cable and Bright House Networks approved by the FCC and Department of Justice. To that end, they’re happy to push any available evidence that they are not only great, but also working for the public interest. And what better way to gather that evidence than to sponsor their very own poll looking for it?
Earlier this month, New York state regulators gave their blessing to the pending $55 billion merger of Time Warner Cable and Charter Communications. What better way for TWC to celebrate than by jacking up rates for current cable and Internet customers in the Empire State?. [More]
Hundreds of thousands of Time Warner Cable customers received alerts this week telling them to change their email passwords after law enforcement officials notified TWC that hackers may have gotten their hands on this sensitive information.
For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes.
Back in October, New York Attorney General Eric Schneiderman sent letters to three of the state’s biggest broadband providers — Time Warner Cable, Cablevision, and Verizon — seeking information about the connection speeds they market to consumers and the speeds they actually deliver. Now, the state is asking for consumers’ help in seeing if these Internet service providers are being honest. [More]
Time Warner Cable Says It’s Resolved Outages That Kept Midwestern Customers From Shopping On Cyber Monday
The time has come — you’re off work, your computer is all fired up and ready to deliver those Cyber Monday online shopping deals… or at least, you thought it was, but it won’t connect to the internet. No deals for you. That’s the experience many Time Warner Cable customers had last night, with many in the Midwest reporting widespread outages.
A couple of weeks ago, the FCC collected everyone’s comments about why Charter should or should not be allowed to go through with buying Time Warner Cable and Bright House Networks in one massive merger. The next step in the process is for Charter to get to respond as to why they think the yea-sayers are right and the nay-sayers are wrong, and they submitted that response this week.
As it has often been foretold, so it is coming to pass: another major cable company is planning to sell cable-free, internet-based cable to its cord-cutting customers, starting with a pilot program in New York City.