One of the interesting customer service trends of 2008 has been corporate pandering to customers who leave negative feedback on Amazon.com or company sites. Here’s a look at the past year in bribery!
thecellshop.net
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TheCellShop.net told Network World that its email trying to bribe customers to submit perfect reviews was “improperly worded” and they “are now offering $5.00 for anybody who leaves a review whether it be good or bad.” [Network World]