the ultimate defense


eBay Seller Who Sued Customer Claims He’s Sorry, Has Filed Dozens Of Feedback Suits

The owner of an eBay business who sued an unhappy customer over a negative feedback item is contrite. Mostly, he’s very sorry that he (allegedly) never read the lawsuit filed on his behalf accusing his customer of defamation. He should probably also be sorry that the customer has a relative who works in the litigation department of consumer advocacy group Public Citizen. The seller has used lawsuits to bully customers into retracting feedback before, and may have done it again if not for Public Citizen. [More]


eBay Seller Freaks Out And Sues Customer Over Bad Feedback That’s Actually True

An eBay vendor shipped their customer’s package with insufficient postage by mistake. That’s not ideal, but it happens. The customer, upset that she owed extra postage, left negative feedback on eBay. That may have been an overreaction, as she could have asked for a refund instead. Again, not ideal, but that happens. What doesn’t usually happen is the seller filing a lawsuit seeking damages from the customer and eBay. [More]