Five years after United Airlines and Continental finalized their mega-merger, the resulting carrier has struggled to deal with both unhappy passengers and employees, and remains at the back of the customer satisfaction pack among the nation’s major airlines.
[More]
The road to redemption
![10 Things We Learned About United Airlines’ Efforts To Not Annoy Customers](../../consumermediallc.files.wordpress.com/2015/01/united.png)
10 Things We Learned About United Airlines’ Efforts To Not Annoy Customers
By
1.14.16