Before we all get to giving thanks and whatnot, let’s have a discussion about the stagnant state of consumer satisfaction. A new study on “customer rage” shows that people are really no more or less satisfied with how businesses resolve complaints. [More]
the more things change
EA Definitely Moving On With NCAA-Less College Football Video Games
By 7.19.13
Two days after the NCAA announced it would not be renewing its football video game partnership with reigning two-time Worst Company In America champ Electronic Arts comes confirmation that the gaming giant will indeed continue to make college football games, but they simply won’t carry the “NCAA” brand. [More]
Best Buy CEO-For-Now Promises Change, End To Showrooming
By 6.21.12
Best Buy has been shaken up by the recent, unexpected departures of both CEO Brian “My Work Here Is” Dunn and company founder Richard “I Need a Better Nickname” Schulze. And interim CEO Mike Mikan says more changes are coming to the electronics retailer. [More]
Frederick's Of Hollywood Ripped Off Your Grandma, Back When She Dressed Sexy
By 6.19.09
Take a gander at page 24 of this vintage FOH catalog from 1964, scanned and uploaded by Flickr user “What Makes The Pie Shops Tick?”. Their 2-for-$17.99 deal is actually more expensive than buying the items individually. It’s good to know retailers are consistent, we guess.
