Another day, another company looking to pull out of a retail entanglement: This time it’s L’Oreal, which has confirmed reports that it’s looking into selling off The Body Shop chain of stores. In other news, today we learned that L’Oreal owns The Body Shop. [More]
the body shop
The Body Shop Ships Glass Candle Holder Loose In Box, Makes Up For It With Fabulous Customer Service
By 12.19.12 — Updated: 12.20.12
The lovely scented candle that Todd ordered from The Body Shop arrived on time and all, but smashed. It came in a glass holder, and no one working at the warehouse seemed to know that when you ship an item made of glass, you should put some kind of packing materials around it so it doesn’t end up pulverized into little shards that cut Todd’s hand. For example. Trying to get through to their customer service, though, added figurative insult to his literal injury. [More]
