thank you letters

(Jason Knight)

Get What You Want: Find The Right Person, Ask Them In A Nice Way

Eric bought tickets for a special event at a theme park a month in advance. Well, more like 30 days. He purchased it for the wrong day, but figured a simple call to customer service would get him new tickets for the correct date. He was wrong. A complaint on their Facebook page didn’t help, either. What next? [More]