Amazon’s Echo is about to have some more competition in the digital assistant arena: China’s e-commerce giant Alibaba will start selling a $73 voice-activated speaker. [More]
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Twitter Launching Direct Message Bot Feature To Help Companies With Customer Service
By 11.1.16
There are some customer service situations where you might want to talk to a human about your problem in detail, but in others, communicating with a preprogrammed robot may resolve an issue more quickly. For those cases, Twitter is introducing a chatbot that companies can use to talk to customers via the platforms Direct Messages feature. [More]
Senator Asks Federal Agencies For Information On Massive Internet Of Things Breach
By 10.25.16 — Updated: 10.31.16
A massive denial of service attack last week has already resulted in the recall of a number of webcams that may have been used to aid hackers in taking popular sites like Twitter, Github, Reddit, and others offline throughout the day. Now, lawmakers are asking federal agencies what else can be done to prevent future attacks. [More]
