Last month, we shared the news that Ovation Brands abruptly closed 74 restaurants, including the brands Hometown Buffet, Ryan’s Buffet, Fire Mountain, and Old Country Buffet. Yesterday, the chain closed the remainder of their restaurants during peak brunch buffet time, again without giving any advance notice to employees. Today, the chain filed for bankruptcy. [More]
Tahoe Joes
Restaurant Chain's Prez Mails Handwritten Apology For Botched Wedding Dinner
By 9.25.08
Consumerist reader MunkyBoi had a terrible experience at Tahoe Joe’s, where he and his fiancee held their wedding dinner. He tried to follow up with the manager of the restaurant, both to explain what went wrong and to commend the one waitress who saved the day, but the manager kept brushing him off. Finally he wrote a letter to corporate, and was surprised to receive a very personal response—along with a $250 gift certificate—a few days later. We’d love to know if that $250 came out of the manager’s profits.
