Were Michael’s troubles with Target and T-Mobile due to miscommunication, or did someone intentionally mislead him? Everyone’s pointing fingers at each other, but the lesson is clear: if your mobile phone company tells you that you have an upgrade available for which you’re not eligible, it’s probably a good idea not to take it unless you’re able to quadruple-verify that taking the upgrade won’t lead to a data plan you can’t use and don’t want. [More]
