Like many other Americans, Casey broke up with his big bank, Chase, and joined a local credit union. The Consumerist commentariat should be very proud of him. Except that since changing banks, he received a refund for a Groupon he had purchased, which Groupon is powerless to give him because the debit card he used to purchase it has been canceled.
When you switch phone companies, you’re allowed to keep your phone number. So why isn’t there this “number portability” for bank accounts? Well, a bill has been introduced in Washington to let you do exactly that.