still not that bad, all things considered

Newegg Doesn't Deliver PS3 With Spiderman 3, Blames Sony

Newegg Doesn't Deliver PS3 With Spiderman 3, Blames Sony

Okay, everyone together in Moe Szyslak’s voice: con_tinymoewhaaaaa.jpg “Whaaaaa?” We’re just as confused as you are. Newegg, which has one of the most stellar reputations of any retailer, online or b&m, apparently sent a customer a regular PS3 box instead of one with a Blu-ray copy of “Spiderman 3.” Here’s where it gets all evil alternate universe: when the customer called to complain, the CSR told him it wasn’t Newegg’s problem and for him to talk to Sony.
Update-3/7/08: Newegg contacted the OP and resolved the issue—see the OP’s comment below.