One second everything on the Internet appears normal, and the next thing you know, everyone is talking about some security bug called “Heartbleed” that’s out to get us all. So what is it, and is it as scary of a problem as it seems to be? [More]
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GMail's Achilles Heel: Terrible Customer Service
By 10.5.08
Losing access to your GMail account is tantamount to banishment from the internet, but Google’s non-existent customer support makes it nearly impossible for rightful owners to regain control of their accounts. The New York Times asked Google why they couldn’t afford to offer phone-based customer support, a simple question Google needed three people to answer.
By 8.21.08
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Gmail recently rolled out a change to its settings, where now you can permanently turn on SSL encryption. Do it now—your personal data will thank you for it. Besides, it’s going to get a lot easier to hack Gmail sessions very soon, because some guy is planning on releasing a hacking tool to the public in order to force Google to implement better security. [monkey_bites]
