Here’s the results of our week-long look into how long it takes humans at various cellphone companies to pick up the phone. Sprint was dead last and an old-school Nextel support line, first. Verizon and T-Mobile trailed not far behind.
sprintpcs
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Time to Human, Mobiles, Day 5
Only two more days to go in this week’s look at how long it takes a human at various mobile phone companies to pick up.
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Time to Human, Mobiles, Day 4
Today’s results in our week long trial to see how long it takes mobile phone carrier’s humans to pick up on the customer service line.
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Time to Human, Cell Phone Companies Day 3
All the mobile phone carriers performed very well today.