Sprint Complaint

Don't Maintain A Negative Balance With Sprint Or They Will Disconnect Your Service

Don't Maintain A Negative Balance With Sprint Or They Will Disconnect Your Service

Sprint disconnected Bill’s service for “exceeding his account spending limit,” even though his account had a -$50 balance and he was signed up for Sprint’s Simply Everything unlimited plan. Sprint quickly reactivated Bill’s phone after he pointed this out, but warned that his service “will probably shut back off in a couple of days.”