snobbery

Big mistake? Vivian would've probably liked these meanies according to this study.

Study: Salesperson’s Rude Attitude Can Put Customers In The Buying Mood

Walking into the rarefied air of a fancy boutique might take your breath away if you’re not used to staring at price tags with more zeroes tacked on than you’ve ever held in your hands, but add in a hoity toity salesperson and and you’ve got shopping magic, says a new study looking at snobby sales staff. [More]