Ilya just got a new iPhone 5, and a $35 case from Incase to go along with it. The problem is that the case sort of did the opposite of what protective phone cases are supposed to do: it damaged his phone, instead of protecting it from damage. [More]
smartphone cases
OtterBox Replaces iPhone Case With No Questions, Amazes Customer
By 12.16.10
Andrew’s OtterBox Defender case (not pictured) for his iPhone 3Gs protects his phone tirelessly, but it’s seen better days. After using it for about a year, he noticed some ordinary wear problems with the case, including a missing headphone jack flap. When he contacted the company about their warranty requirements, they simply turned around and shipped him a new case. [More]
