There are definitely some things people would like more of during an Uber ride — more control over music, more free cookies, etc. — but more advertising and content from brands trying to promote themselves? That might not appeal to everyone. [More]
If you’re in the market for skincare products from the Home Shopping Network, you might be out of luck, as the company removed every trace of well-known host Dr. Sheldon Sevinor — and his products — from its website after the plastic surgeon’s arrest for allegedly buying cocaine. [More]
Think of your favorite troubled or defunct retailer: does it or did it have a reason to exist? That’s the deceptively simple question raised in a new report from financial ratings firm Fitch Ratings, which predicts that the combination of e-commerce, disinterest in malls, and a lack of strong brand identity for some troubled retailers could spell doom in the next year or so. [More]
For years we’ve talked about “showrooming” — the practice of going to a bricks-and-mortar retailer just to look at a product you intend to buy online, and now Amazon has apparently supplanted traditional search engines as the place for most Americans to begin their product hunt.
E-commerce giant Amazon prides itself on being a customer-centric company, but in Amazon’s world, that generally means encouraging its shoppers and its third-party merchants to buy more services from Amazon. That isn’t necessarily a bad thing for consumers, but it doesn’t mean that we get the cheapest prices, either. [More]
In the last few years, Walmart has had problems with security and with keeping its shelves stocked, but of which it was able to fix by adding or re-allocating staff. One way that it could solve that problem is by having robots perform some tasks that robots can handle, and a patent that Walmart recently filed indicates that carts and merchandise that move themselves around may be coming to your local store. RoboCart? [More]
If the thought of wandering through a giant maze of housewares and furniture and inevitably fighting with your significant other/roommate over which dish rack to buy strikes fear into the very depths of your online shopper’s soul, IKEA’s recent shift in strategy is aimed at attracting shoppers like you. [More]
More than two years after a woman was pricked by a hypodermic needle her daughter picked up in a Target parking lot, a jury has awarded her more than $4.6 million. [More]
We’ve come a long way from the days of glistening abs stretching across every Abercrombie & Fitch billboard and shopping bag, and “cool” executives who’d rather not deal with any uncool customers: as the company continues its campaign toward wholesomeness, the new focus is on making shoppers feel good about themselves. [More]
A few years ago, it seemed like Best Buy was nothing more than a poorly decorated Amazon and Newegg showroom, and the business of big-box electronics stores was doomed. Sometimes, though, the popular wisdom isn’t true, and an electronics store that appears to be doomed can make a comeback. [More]
A few years ago, Gap realized that telling its customers to “Dress Normal” wasn’t such a great idea: customers were turned off, and sales plummeted. That air of normalcy is still plaguing the company. [More]
What would the retail landscape look like if we didn’t have the Internet and online shopping? No one can say, for sure (unless you know someone who can travel to parallel universes*), but one analyst says there’d be about 1.2 million more people with jobs in retail. [More]
What happens when a monkey gets loose in a Walmart parking lot and jumps a store employee? Someone catches the whole thing on video, that’s what happens, and the Internet goes crazy.